Legal Operations Manager

Overview

Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

We are seeking a skilled Legal Operations Manager to support our legal team in managing contracts, compliance matters, and general legal operations. The ideal candidate will have experience in equity management, healthcare or pharmaceutical industry regulations, strong contract management skills, and the ability to thrive in a fast-paced startup environment. This is an individual contributor role with no direct reports.

• Contract Management
• Maintain and optimize the CLM system (Summize), including matter intake, approval flows, clause libraries, templates, redline comparison, and contract repository organization.
• Build and maintain contract dashboards (cycle times, volume, statuses) and generate weekly reports for Legal, Sales, and Operations.
• Ensure consistent metadata tagging for all agreements (client, product, channel, state, term, value, risk flags).
• Manage signature workflows (Docu Sign) and coordinate counter party execution.
• Coordinate with business teams for contract review and approval processes
• Maintain contract templates and standard forms

• Compliance Support
• Assist in reviewing pharma-facing agreements for compliance with TCPA, HIPAA, PHRMA Code, DEA/Surescripts, and state "mini-TCPA" laws.
• Maintain internal trackers of: opt-out language, contact flows, consent records, attestation language, and state-specific advertising/solicitation rules.
• Support audit preparation and coordinate with external counsel for high-compliance pharma brands.
• Maintain version-controlled privacy, TCPA, and data governance documentation (handbook, opt-out workflows, state-level rule overlays).
• Track and update data retention schedules and vendor management artifacts.
• Coordinate with CTO and People Ops for SOC 2 readiness materials (evidence gathering, policies, access logs).

• Equity Management
• Manage and maintain equity records, including utilizing equity management platforms such as Carta
• Assist with equity-related transactions and documentation
• Coordinate with internal teams and external advisors on equity matters

• Corporate Governance
• Maintain corporate governance filings, ensuring compliance with state and federal requirements
• Support the preparation and maintenance of board materials and corporate records
• Coordinate with outside counsel and stakeholders on governance matters

• Legal Operations
• Coordinate with outside counsel as needed
• Manage legal department calendar and deadlines
• Organize and maintain legal files and records
• Prepare legal correspondence and documentation
• Conduct preliminary legal research and analysis

• Administrative Support
• Schedule meetings and manage calendar for legal team
• Maintain legal department budget tracking and expense reports
• Organize and prepare materials for meetings and presentations
• Handle confidential information with discretion
• Support special projects as needed

• Bachelor’s degree or paralegal certificate
• 3-5 years minimum of legal ops or paralegal experience, preferably in healthcare or pharmaceutical industry
• Experience with contract management systems and legal document management (Summize)
• Proficiency in Microsoft Office Suite, Google Workspace, e-signature platforms, and Slack
• Proficiency in legal research tools/databases (e.g.…