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Group Product Manager, Customer Experience & AI

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
  • Business
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency exchange is seeking a Group Product Manager to oversee the Customer Engagement & Experience team. This role involves developing self-service support, driving automation via AI, and enhancing user satisfaction for over 100 million customers. The ideal candidate should have extensive Product Management experience, specialize in fintech, and possess strong leadership and analytical skills. This position requires collaboration with diverse teams to deliver scalable solutions while ensuring high customer satisfaction rates.
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