Senior Data Quality Analyst

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Regular

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:
The ideal candidate will have a strong foundation in data analysis, a deep understanding of Service Now, experience working with Configuration Management Databases (CMDB), and experience managing and building SQL Server Databases and using Microsoft Lists. This role requires a combination of technical skills and business acumen to extract meaningful insights from complex data sets.

For this opportunity:
Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.).

The teammate that is hired for this position will be required to work in the office daily in one of the following locations:
Atlanta, GA, Charlotte, NC, Raleigh, NC, Richmond VA or Wilson, NC.

• Provides in-depth and specialized subject‑matter and/or significant breadth of expertise of data quality testing and data quality remediation.
• Leads automated data quality testing of data management activities to identify areas of improvement opportunity and perspective remediation efforts. Directs testing, measures, and reports compliance and remediation efforts. May determine data quality assurance strategy.
• Interprets internal/external business challenges and recommends best practices for processes and procedures associated with information assurance and control activities.
• Leads teams or projects with moderate resource requirements, risk, and complexity, often with implications and/or resource requirements beyond the Enterprise Data Office for data management activities including data quality, metadata management, data change management and data sourcing.
• Mentors less experienced teammates to build their own technical expertise. May have people management responsibilities.
• Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.

• Bachelor's degree and eight years of related experience or equivalent education and related training or experience
• Deep specialized and/or broad knowledge of principles, practices, theories, and/or methodologies associated with data quality and information technology
• Well‑versed in SQL, Erwin, ETL Tools, Scala, and Python.
• Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry.

• Master's degree or MBA and ten years of related experience
• Previous experience in the banking industry
• Extract, clean, and transform data from Service Now/CMDB into a reportable and trackable format
• Develop and maintain accurate and insightful reports
• Utilize data visualization techniques to communicate findings effectively
• Leverage Service Now to gather and analyze data related to various server types
• Create and maintain custom reports and dashboards
• Automate data collection and analysis processes using Service Now workflows
• Identify opportunities to optimize data processes and workflows
• Collaborate with teams to implement process improvements and increase efficiency and reporting
• Communicate effectively with technical and non‑technical stakeholders
• Present findings in a clear and concise…