Information Technology Manager, Software

How you’ll help us keep climbing (overview & key responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience.

Delta is investing in and growing our capabilities across our IT global technology hubs, to continually improve the end‑to‑end travel experience for our customers and enable our 90,000 Delta people who serve them.

Join us on our transformation journey in becoming a world‑class IT organization at the world’s best airline!

• Lead, mentor and manage a team of software engineers.
• Oversee the design, development and deployment of software applications.
• Collaborate with cross‑functional teams to define project requirements and deliverables.
• Ensure the implementation of best practices in software development and coding standards.
• Conduct regular performance reviews and provide constructive feedback.
• Manage project timelines, budgets, and resources effectively.
• Stay updated with the latest industry trends and technologies.

• 10+ years of hands‑on professional experience in information technology, preferred managing development teams.
• Strong knowledge of software development methodologies (e.g., Agile, Scrum).
• Proficiency in programming languages such as Java, C++, Python, or similar.
• Proficiency with UI technologies and frameworks such as NodeJS, Angular, Adobe Experience Manager.
• Experience in Customer Engagement and Communication using Salesforce.
• Experience with AWS Cloud computing platform.
• Familiarity with Dev Ops practices and tools.
• Experience with microservices architecture and containerization (e.g., Docker, Kubernetes).
• Proven track record of successfully managing and delivering complex software projects.
• Candidate must be solutions oriented using rigorous logic and methods to solve difficult problems with effective solutions, probing all sources for answers.
• The candidate must have excellent written and verbal skills with the ability to communicate effectively with all levels of employees and management.
• Self‑learner with the ability to learn new technologies and provide tangible results.
• Highly adaptable, a driver of change, and capable of quickly rallying teams/peer groups.
• Personal Accountability:
  We operate a highly mission‑critical technology environment which means we need to act proactively and accept responsibility for the overall outcome.
• Collaborate and communicate across teams and think about how we can improve our respective domains but make the whole of IT greater than the sum of its parts.
• Systems Thinking:
  Know our business which lets us understand interdependencies and bring a systems thinking of the overall Delta environment to decisions we make.
• Excellent Judgment:
  As technology providers we are constantly having to balance the risk with the need for agility; this requires excellent judgment from everyone in design, engineering and change management processes.
• Execute with a sense of urgency.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

• Bachelor’s Degree in Computer Science, Information Systems or related technical field is preferred.
• Experience working in an airline technology environment is preferred.
• Preferred AWS Solutions Architect Certification.
• Preferred AEM Certification.

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry‑leading…