Technical Program Manager

** Job Type:
** Permanent
* * Build a brilliant future with Hiscox
**** Technical Program Manager
** The Technical Program Manager will play a critical role in leading and overseeing the organization's technology modernization initiatives. This individual will be responsible for building a comprehensive project plan, gathering requirements, driving the RFI/RFP process for selecting technology platforms, and ensuring the successful execution and delivery of the project within the allocated time and budget. This role is essential for the organization's growth and competitiveness in the market.

The desired locations for this position are Boston, MA, Hartford, CT or Atlanta, GA. This person will report to the Chief Technology Officer.
** Key Responsibility Areas:
**** Program Governance and Execution:
*** Develop and manage a detailed project plan, including timelines, milestones, and deliverables.
* Oversee the execution of the project, ensuring adherence to the project plan and timely delivery of milestones.
* Monitor and control project scope, budget, and schedule to ensure successful project completion.
** Requirements Gathering and Analysis:
*** Collaborate with stakeholders to gather and document business and technical requirements.
* Conduct thorough analysis of requirements to ensure alignment with organizational goals and objectives.
* Facilitate workshops and meetings to elicit requirements and validate solutions.
** RFI/RFP Management:
*** Lead the development and management of the Request for Information (RFI) and Request for Proposal (RFP) processes.
* Evaluate and select technology platforms and vendors based on defined criteria.
* Negotiate contracts and agreements with selected vendors to ensure favorable terms and conditions.
** Stakeholder Communication and Management:
*** Establish and maintain strong relationships with key stakeholders across all areas of the business, including Claims, Finance, Distribution, Technology, Underwriting, and Product
* Provide regular project updates and status reports to stakeholders, ensuring transparency and alignment.
* Address and resolve any issues or conflicts that may arise during the project lifecycle.
*
* Qualifications:

*** Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.
* 7-10 years of experience in program or project management, with a focus on technology modernization or digital transformation initiatives.
* Proven track record of successfully leading and delivering large-scale technology projects within time and budget constraints.
* Strong knowledge of project management methodologies and tools (e.g., Agile, Waterfall, MS Project).
* Excellent communication, negotiation, and stakeholder management skills.
* Experience with RFI/RFP processes and vendor management.
* Relevant certifications such as PMP, PgMP, or SAFe are highly desirable.
** Hiscox Values:
** At Hiscox our spirit is in
** Challenging Convention
** and everything we do is guided by our Values.
* ** Courage:
** Dare to take a risk
* ** Human:
** Clear, fair & inclusive
* ** Ownership:
** Passionate, commercial & accountable
* ** Integrity:
** Do the right thing, however hard
* ** Connected:
** Together, build something better
** What Hiscox USA Offers:
*** Competitive salary and bonus (based on personal & company performance)
* 401(k) with competitive company matching
* Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
* Company paid group term life, short- term disability and long-term disability coverage
* 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
* Paid parental leave
* 4 week paid sabbatical after every 5 years of service
* Financial Adoption Assistance and Medical Travel Reimbursement Programs
* Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
* Company paid subscription to Headspace to support employees’ mental health and wellbeing
* Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
* Dynamic, creative and values-driven culture
* Modern and open…