Director, UX​/UI

Director, UX/UI

Department: UX

Employment Type: Full Time

Location: US

Shape the Future of Work with Eptura

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

Job Description

The Director of UI/UX will be responsible for executing the overall user experience strategy across Eptura's product portfolio as a strategic leader. This role requires a visionary design leader who can balance hands‑on design excellence with strategic thinking, leading a team of talented designers and researchers to create intuitive, elegant, and effective user experiences that leverage AI to drive business growth and customer satisfaction.

Strategic Leadership

• Execute and communicate on the 3‑year vision and extend that vision beyond 2028 for the overarching UI/UX vision and strategy aligned with company objectives and product roadmap
• Partner with executive leadership, product management, engineering, and marketing to ensure design excellence is embedded throughout the organization
• Drive design innovation and champion best‑in‑class practices that reinforce Eptura’s position as a leader in user experience
• Build and champion a user‑centered design culture across the organization
• Manage and enhance the UI/UX budget, resources, and tools

Team Leadership & Development

• Lead and mentor a high‑performing team of UX/UI designers and recruit and retain top design talent to support business growth
• Work with leaders across the company to ensure functional alignment, motivation and on‑time delivery of functionality
• Advance the craft of design and UI/UX through continuous coaching and inclusion of AI functionality
• Establish clear career paths, provide ongoing coaching, and foster professional development opportunities
• Create an inclusive, collaborative environment that encourages creativity, experimentation, and continuous learning

Design Process & Execution

• Establish and evolve design systems, patterns, and guidelines that ensure consistency and efficiency across all products
• Champion user research and data‑driven design decisions through qualitative and quantitative methods
• Oversee the end‑to‑end design process from concept through implementation, ensuring quality and timely delivery
• Lead design reviews and provide constructive feedback to elevate design quality
• Balance user needs, business goals, and technical constraints to deliver optimal solutions

Cross‑functional Collaboration

• Partner closely with Product Management to influence product strategy and roadmap prioritization, collaborate with Engineering to ensure design feasibility and high‑quality implementation and with Marketing to ensure brand consistency and compelling go‑to‑market positioning
• Present design strategies and recommendations to executive leadership and stakeholders
• Evangelize the value of design throughout the organization

Metrics & Excellence

• Define and track key UX metrics and KPIs to measure design impact and user satisfaction
• Conduct competitive analysis and stay current with industry trends and emerging technologies
• Implement processes for continuous improvement based on user feedback and data insights
• Ensure accessibility standards are met across all products

Experience

• 12+ years of experience in UI/UX design with at least 5 years in senior leadership roles
• Proven track record of leading design teams to deliver successful B2B or enterprise software products
• Experience managing and scaling design teams of across multiple products or platforms
• Portfolio demonstrating exceptional design thinking, problem‑solving, and successful product outcomes
• Experience working in agile development environments

Skills & Competencies

• Deep expertise in user‑centered design methodologies, design thinking, and research methods
• Strong proficiency in Figma and AI systems
• Expert knowledge of design systems, accessibility standards, and responsive…