Product Development: Technical Marketing Specialist- Diablo​/Freud Tools

Join to apply for the New Product Development:
Technical Marketing Specialist
- Diablo/Freud Tools role at Bosch Home Comfort USA

Location:

Atlanta, GA

Fields of work:
Marketing

Join as:
Professional

Start date:

According to arrangement

Working time:
Full-time

Legal entity:
Diablo Tools Inc.

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• Coordinate and facilitate end user testing sessions and field visits for new products or features.
• Collaborate with the team to create and execute test plans and scenarios.
• Compile testing feedback to provide valuable insights for product refinement.
• Customer Service and Dealer Support:
  Act as primary point of contact for customer inquiries, providing timely and accurate information. Address and resolve customer concerns or issues, escalating when necessary. Gather customer feedback and insights to share with the Group product category manager for continuous improvement.
• Act as a liaison with internal teams, ensuring clear communication and information flow for product development and technical marketing activities.
• Support in drafting and editing customer-facing communications (packaging, launch guides, press releases).
• Assist various departments to ensure availability of necessary resources for technical marketing activities.
• Conduct product demonstrations for events, potential customers, dealers, and end users showcasing key features and benefits of the products.
• Collaborate with the sales team to provide pre-sales support and address customers inquiries.
• Demonstration development, documentation, and training.
• Organize and maintain project and product documentation, ensuring version control and accessibility.
• Assist in the development of key data sheets (product requirements and market insights for new product developments), pricing and profitability calculations, sell sheets, and product launch guides.
• Collaborate with team members to compile and update project reports, status updates, and other relevant documents.

• Bachelor's Degree - Engineering field preferred
• Proven effective communication with internal and external team members, outside resources, and end users.
• Basic Knowledge of power tools and accessories.
• Basic knowledge of product development, packaging, retail financial, and sales skills.
• Spanish preferred but not required
• Highly proficient computer skills and use of planning software - Excel and Power Point

Equal Opportunity Employer, including disability/veterans.

Indefinite U.S. Work authorized individuals only. Future sponsorship for work authorization unavailable.

Safety Sensitive Position

All your information will be kept confidential according to EEO guidelines.

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class.

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