Lead Scrum Master

Lead Scrum Master page is loaded## Lead Scrum Master remote type:
Office Worker (NOT Remote) locations:
Atlanta, Georgia time type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
January 20, 2026 (5 days left to apply) job requisition :
R-94083
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* Job Description:

**** This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
** At Cricket Wireless, we’re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more.

This career step requires senior level experience. A Scrum Master is the servant leader of a scrum team. The scrum team uses an agile scrum development methodology which allows the team to self- organize and make changes quickly.
** What you'll do:
** The Scrum Master guides a scrum team on how to use Agile/Scrum practices and how to get the most out of self-organization.  Assesses the maturity of the scrum team, providing support and coaching their team to higher levels of maturity at a pace that is sustainable and comfortable to the team.  Removes impediments and/or guides the team on how to remove impediments.  

The Scrum Master facilitates and leads Agile ceremonies (Daily Standup, Demonstration, Story Point Estimation, Retrospective, Iteration Planning, Backlog Grooming) and fosters continuous improvement.  Remove impediments to a team’s productivity by shielding them from outside influences.  Empower teams and facilitate creativity while guarding quality and monitoring iteration progress while striving for successful completion.  Represent the team to management.  Disseminate information to the team, including metrics and charts.  

Work with other Scrum Masters to ensure organizational process improvement.  The Scrum Master builds and maintains a trusting and safe environment where problems and issues can be raised without fear of blame, retribution, or being judged.  As a servant leader, the scrum master protects the team from external distractions, allowing the team to focus on the work to which they have committed.  

Job Contribution:
Senior level technical expertise. Deep technical knowledge and subject matter expert on ATT/Cricket technologies.

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* Key Responsibilities:

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* • Review IT change requests and approve as appropriate.  
• Establish and improve IT change management processes, including mentoring teams and identifying enhancements.  
• Support SOX audits by providing documentation and insights on change management and ITGC controls.  
• Identify and implement opportunities for process improvement and automation within change management and compliance frameworks.  
• Responsible for trending and analysis of key process metrics.  
• Manage complex projects and stakeholder expectations with complete end-to-end engagement responsibilities from requirements, project communication, audit and compliance, budget management, change management, and final project closure.  
• Work closely with Program Managers, Product Owners, UX Designers, Technical leads, and customers.  
• Navigate between differing Software Development Life Cycles (SDLC) including waterfall, agile, hybrid, and Dev Ops.  
• Basic knowledge of Service Now, Azure Dev Ops, and ITIL a plus.
** Supervisor:
*** No
* * TCP Career Step Differentiator:
*** Organizes and improves a single agile team supporting complex, large solution, and/or portfolio scales.
* Specialized in improving team efficiency and working with multiple dependencies outside of their team-of-teams.
* Work closely with Principal-level Scrum Masters to operate Scrum Master Communities of Practice.
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* Education:

*** Bachelor’s degree (BS/BA) desired in Computer Science
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* Experience:

*** 5+ years of related experience.
* Certification is required in some areas.

Our
** Lead Scrum Master
** earns…