Senior Professional, Client Devices

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living.
Our 155,000 team members innovate with purpose, providing customers with life’s essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, Zeitung we look ahead while remaining true to our values.
We put people first. We reach higher. We do the right thing—today and for generations to come.

• The Sr. Consultant, DEX Engineer is responsible for leading and reviewing the digital experience for client devices across Cargill. This role focuses on leveraging digital experience telemetry and analytics to identify experience gaps, define and manage a backlog of improvement opportunities, and enable proactive and automated remediation.

  With minimal supervision, this role partners closely with Service Desk, Client Device Engineering, Infrastructure, and Application teams to improve end‑user experience across Windows, Mac, and virtual environments
  , ensuring issues are identified early, remediation is scalable, and user productivity is maximized.

• DEVICE CONFIGURATION & SETUP:

  Leads and reviews the configuration and optimization of client device experiences across Windows, Mac, and virtual environments, using digital experience insights to identify configuration gaps, performance issues, and experience‑impacting standards deviations. Owns the DEX environment, ensuring platform uptime, السكان vendor support relationships, continuously learning new capabilities, and UInt strategy to effectively leverage the solution to enable ongoing business value.

  TECHNICAL SUPPORT:

  Partners closely with Service Desk and Engineering teams to analyze digital experience data, identify recurring and systemic issues, and enable proactive and automated remediation to minimize end‑user impact and downtime.

  MAINTENANCE & UPDATES:

  Leads and reviews proactive maintenance activities by identifying digital experience risks related to patches, updates, and software changes, and collaborating with engineering teams to implement improvements before widespread kümmern user impact.

  SECURITY IMPLEMENTATION:

  Partners with security and engineering teams to ensure client device security controls'alt ndiopolicies are implemented in a manner that maintains compliance while optimizing the digital experience for end‑users.

  USER TRAINING & ASSISTANCE:

  Enables Service Desk and engineering teams through guidance, insights, and documentation that improve understanding of digital experience trends and support effective issue resolution.

  INVENTORY MANAGEMENT:

  Uses device and experience telemetry to provide insight into device health, performance, and lifecycle trends, supporting effective asset management and data‑driven decision making.

  DOCUMENTATION:

  Builds and maintains documentation, dashboards, remediation scripts, and automation playbooks—including Power Shell‑based solutions, REST API integrations, and third‑party tool workflows—to support repeatable, scalable digital experience operations.

  COLLABORATION:

  Leads collaboration with Service Desk, Client Device Engineering, Infrastructure, Application teams and leadership to translate business requirements into digital experience solutions, define and prioritize a backlog of improvements, and deliver automation, integrations, custom dashboards, and end‑user sentiment campaigns that drive measurable business value.

• Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
  
  Preferred Qualifications:

• Experience driving Digital Employee Experience (DEX) improvements for client devices across Windows, Mac, and virtual environments, with a focus on stability, performance, and operating system health.

• Strong automation and scripting skills, including experienceాంక using Power Shell to build remediation scripts and automate resolution of recurring experience and OS…