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IT Support Technical Support HelpDesk/Support IT Business Analyst

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 41600 USD Yearly USD 41600.00 YEAR
Job Description & How to Apply Below
A global IT services provider is seeking an entry-level Service Desk Support Analyst to deliver first-level technical support for enterprise IT environments. The role involves troubleshooting issues with Windows, Microsoft 365, and cloud access, while following ITIL best practices. This position requires strong communication and analytical skills, as well as a Bachelor's degree in a relevant field. Competitive salary of $41,600 plus benefits is offered.

Applicants are expected to relocate to Mesa, AZ for the role.
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