Head of Talech; POS Product - Journeys and Delivery

Head of Talech (POS) Product - Journeys and Delivery

Join to apply for the Head of Talech (POS) Product - Journeys and Delivery role at U.S. Bank.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
• Define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and break down work into actionable steps to facilitate product discovery, design, development and delivery.
• Manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs (Objectives and Key Results).
• Create the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
• In the case of technical products, understand and care for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

• Product Management experience.

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.
• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.
• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.
• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
• Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

• Oversee all Product Journeys and Delivery Teams:
  Lead a Product team of approximately 30 product managers that have responsibility for cross-functional (Product, Engineering, Design, Agile, and Risk) agile teams and own the end-to-end product experiences and delivery roadmap for Talech POS solutions.
• Drive Product Development and Innovation:
  Oversee design, development, and modernization of POS platforms, ensuring compatibility and integration.
• Ensure Customer-Centric
  
  Experience:
  
  Enhance customer experience through research, usability improvements, and adoption strategies.
• Partner with Elavon and Business Banking Leaders:
  Align and advance the overall SMB Banking and Payments strategy at U.S. Bank.
• Responsibility for Risk, Compliance, and…