Software Engineer II - Salesforce

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape. The candidate will complete advanced end‑to‑end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. The role involves consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas, and defining technical requirements and coordinating team resources to solve problems.

• Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals.
• Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalates appropriately.
• Work independently to tackle well‑scoped and loosely scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other duties as assigned.

• Four years of programming/development experience.
• Experience with development work in Salesforce.
• Experience with LWC, Apex.
• Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments, contribute to the software design strategy and methodologies used to best meet the system requirements, consider and build for many different use cases, avoid over‑engineering, and ensure automation, deliver complete solutions but release them in small batches, and identify important trade‑offs and negotiate them.
• Domain expertise with a demonstrated track record of understanding technical concepts necessary to do the job effectively, awareness of industry trends, and in‑depth knowledge of immediate systems while having some knowledge of adjacent systems.
• Strong problem‑solving skills that ensure solutions are built for the long term, are able to resolve new issues, recognize mistakes as learning and teaching opportunities, and consistently break down large problems into smaller, more manageable ones.
• Strong communication skills with the ability to articulate information clearly and concisely with the business, document work in a clear, easy‑to‑follow manner, collaborate well with team members as both a mentor and mentee, take in vague requirements and ask the right questions for clarification, offer feedback appropriately and effectively, seek out and receive constructive criticism well, and listen when others are speaking.
• Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers and a proven track record of self‑motivation in identifying opportunities and tracking team efforts.

• Bachelor’s degree in computer science, related STEM field, or equivalent in education…