Operations Business Analyst; AI Focus

Operations Business Analyst (AI Focus) at U.S. Bank.

• Role Overview: Support operations business lines by gathering and documenting requirements for automation solutions, acting as a liaison between business partners and development teams. Drive measurable improvements in efficiency and compliance through automation initiatives.
• Key Responsibilities:
  • Elicit and document business requirements for automation projects, ensuring alignment with compliance and operational goals.
  • Communicate effectively with multiple levels of the organization, including upper management and business line partners.
  • Prepare templates, use cases, and process diagrams; organize and document handoffs between teams.
  • Champion change management and adoption of automation solutions.
  • Manage multiple products simultaneously, ensuring timely delivery of requirements to keep development teams engaged.
  • Partner with development teams to clarify requirements and manage delivery timelines.
• Preferred
  
  Skills:
  
  
  • Strong written and verbal communication.
  • Business analysis experience; familiarity with technology product lifecycle.
  • Analytical mindset; inquisitive and curious approach to problem-solving.
  • Ability to work in a fast‑paced, relationship‑driven environment.
  • Experience with automation platforms (e.g., Automation Anywhere, Power Apps, Power BI) is a plus.
• Basic Qualifications:
  • Bachelor's degree, or equivalent work experience.
  • Eight or more years of direct experience with project management responsibilities.
• Preferred Skills/
  
  Experience:
  
  
  • Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations.
  • CBAP, CCBA, or RPA‑related certifications.
  • Experience in financial services or operations environments.
  • Basic knowledge of API integrations and data visualization.
  • Strong understanding and use of project management techniques and testing processes and supervises their use.
  • Ability to develop test schedules, review testing plans, track test issues and report on test results.
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
  • Strong project management, organization and analytical skills.
  • Effective interpersonal, verbal, written and presentation communication skills.
  • Effective leadership and negotiation skills.
  • In‑depth knowledge of a business line or function area.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E‑Verify: U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.

Pay Range: $92,820.00 - $