Implementation Project Manager

What We Need

CORPAY is currently looking to hire an Implementation Project Manager within our Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will work directly with customers and internal teams across multiple departments to support the successful implementation of Corpay products and services. This role assists in managing client onboarding projects from initiation through completion while ensuring a positive and customer-focused experience.

The ideal candidate demonstrates strong attention to detail, organizational skills, and communication abilities. The Project Manager works under moderate supervision, coordinating smaller to mid-sized projects or supporting more complex implementations led by senior project managers. This position focuses on onboarding clients with the products they purchased, including Purchasing/Travel & Entertainment cards and ePayables virtual cards for AP payments. The Project Manager supports clients through the ramp phase and transitions them to full-time support once the program stabilizes.

You will report directly to the Implementation Manager and regularly collaborate with teams and other departments.

How We Work

As an Implementation Project Manager, you will be expected to work in an office environment. CORPAY will set you up for success by providing:

• Assigned workspace in Brentwood, TN.
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Supporting the implementation and onboarding of new clients by coordinating internal and external project activities
• Assisting in maintaining project plans, timelines, and communication updates
• Participating in client calls to gather data and confirm requirements for setup and configuration
• Collecting all necessary information from clients to ensure accurate and complete account setup
• Providing training support for clients via webinars or documentation, as needed
• Collaborating with cross-functional teams to resolve project issues or delays
• Maintaining clear and proactive communication with clients throughout the project lifecycle
• Identifying potential risks or roadblocks and escalate to senior project managers as appropriate
• Contributing to client satisfaction by ensuring timely and accurate delivery of project milestones
• Seeking opportunities to improve project processes and client onboarding efficiency

Qualifications & Skills

• Bachelor's degree preferred or equivalent combination of education and relevant experience
• 2+ years of professional experience in project coordination, client support, or customer-facing roles
• 1-2 years of experience in implementations, onboarding, or project management preferred
• Basic accounting or financial process knowledge a plus
• Strong organizational and follow-up skills with attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Customer-focused mindset with a proactive approach to problem-solving
• Familiarity with project management tools and CRM systems preferred
• Eagerness to learn, take initiative, and grow within a structured project management framework

Key Attributes

• Collaborative team player who values learning and continuous improvement
• Strong communicator with a service-oriented mindset
• Quick learner who adapts easily to process changes
• Dependable, accountable, and able to work both independently and as part of a team
• Resourceful problem-solver who can think critically under pressure

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose

CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

CORPAY is also committed to building and nurturing a culture of…