Accela System Admin

Knowledge, Qualifications, Skills, and Abilities:

Minimum three years of current, professional IT development experience

Ability to generate simple and complex SQL queries from a specification document using PL/SQL (Oracle) syntax

Experience creating and formatting reports using Crystal Reports

Experiencing developing custom functionality using Java Script

Experience creating custom database views

Database and file management techniques

Providing direct customer support and end user training

Troubleshooting complex application, integration and performance issues

Conducting root cause analysis and providing solutions that minimize the impact to the business

Recommend and draft standards, policies and procedures that promote a stable and sustainable enterprise application environment

Experience with Accela platform, including Automation, Citizen Access, and Data Manager is desirable

Knowledge of the Accela database schema or aptitude to quickly learn

Establish and maintain working relationships with employees, agencies, and vendors

Effectively communicate orally and in writing

Work with software vendors, contractors and industry experts in a lead role