Business Analyst

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success. Job Title: Business Analyst

Location: Atlanta, GA

Job Summary:

• We are looking for a Senior Business Analyst with strong expertise in Service Now, Kafka, and hands-on experience in Python and Angular.
• The ideal candidate will bridge business needs and technical solutions, ensuring successful delivery of enterprise-grade applications and integrations.

Key Responsibilities:

• Lead requirements gathering and analysis for Service Now implementations and integrations.
• Collaborate with stakeholders and technical teams to design solutions leveraging Service Now, Kafka, Python, and Angular.
• Perform impact analysis, gap-fit assessments, and process mapping for ITSM and related workflows.
• Act as a liaison between business and technical teams, ensuring clear communication and alignment.
• Develop and maintain BA artifacts (BRDs, functional specs, user stories).
• Support Agile processes: backlog grooming, sprint planning, and retrospectives.
• Conduct UAT and validate solutions against business requirements.
• Provide executive-level reporting on project status, risks, and mitigation strategies.

Required Skills & Qualifications:

Mandatory:

• Strong experience with Service Now (ITSM modules, workflows, integrations).
• Proficiency in Kafka, Python, and Angular.
• Solid background in business analysis and stakeholder engagement.
• Hands-on experience with Agile/Scrum methodologies.
• Excellent communication and documentation skills.

Preferred Skills:

• Experience with Confluence, Jira, and cloud technologies.
• Knowledge of middleware and API integration patterns.
• Familiarity with Dev Ops and automation tools.

Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.