ServiceNow Platform Automation Lead

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from NAM Info Inc

Role:
Service Now Platform Automation Lead

Location:
Atlanta GA (1-2 days onsite in a week)

Full Time Position

Must have skills:
Service Now, Now Assist and CSM exp

Minimum Qualifications

• 10+ years of experience
• Proven experience in platform automation and strategic planning.
• Experience implementing Service Now’s Automation Engine software.
• Experience implementing Service Now’s Now Assist software.
• Expertise in automation tools and technologies.
• Excellent analytical and problem-solving abilities.

Responsibilities

• Formulate and implement automation strategies.

• Assess and optimize existing processes for automation.

• Evaluate and deploy automation tools and technologies.

• Collaborate with IT, operations, and other departments.

• Establish metrics for user adoption and effectiveness.

• Comprehensive automation strategy document

• Regular stakeholder presentations on automation impacts and improvements.

• Quarterly progress reports on automation initiatives

Preferred Qualifications/ Skills

• Excellent communication skills (verbal and written).

• High energy, results driven person with strong interpersonal skills.

• Highly disciplined and motivated, able to work independently.

• Excellent organizational skills.

• Strong leadership skills would be added advantage.

Kindly reply with your resume to Email-

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries
  
  IT Services and IT Consulting

Referrals increase your chances of interviewing at NAM Info Inc by 2x

Apply BELOW