Senior Salesforce Functional Architect

Senior Salesforce Functional  Architect

Location:
Decatur, GA
(3 days in office with 2 days remote)
Fulltime / Direct Hire

Overview

We are seeking an experienced and business-savvy
Senior Salesforce Functional  Architect
to join our team. This role is ideal for someone who thrives at the intersection of business and technology, with the capability to work directly with sales teams to understand and translate their needs into Salesforce-driven solutions. The ideal candidate brings a strong functional understanding of Salesforce, hands-on technical configuration expertise, and the ability to visually mock up solutions using design tools like Figma.

Interview Process

Key Responsibilities

• Collaborate with sales stakeholders to define, prioritize, and deliver
  
  Salesforce-based business solutions
• Generate, modify, and present reports within
  
  Salesforce(e.g., Accounts by geography, sales dashboards, lead reports)
• Configure Salesforce Sales  Cloud and Service Cloud features to meet business needs
• Conduct mockups using Figma or similar tools to prototype
  
  Salesforcefeatures for sales teams
• Facilitate requirement-gathering sessions and document functional and technical specifications
• Support integration between
  
  Salesforce and other platforms (ERP, marketing automation, etc.)
• Train users and support adoption of new Salesforcefeatures
• Manage Salesforcecustomization using standard tools and frameworks (e.g., Flows, LWC configuration, page layouts)
• Design dashboards and reporting tools to provide visibility into key sales and service metrics

Qualifications

• 10+ years
  experience as aSalesforcebusiness analyst or functional architect
• Deep expertise in
  Salesforce Sales Cloud
  and
  Service Cloud
  ;
  end-to-end implementation
  experience required
• Functional focus with
  technical fluency
  : knows how to configure
  
  Salesforcewithout being a full-time developer
• Experience working directly with sales teams to identify business requirements and translate them into scalable solutions
• Strong experience creating
  mockups/prototypes using Figma
  or similar tools.
• Advanced skills in
  report building
  ,
  data exporting
  , and
  dashboard design
  withinSalesforce
• Familiarity with
  SOQL
  ,
  data import/export tools
  , and
  LWC framework
  configurations
• Excellent communication skills and proven ability to work with executive stakeholders and development teams
• Demonstrated leadership in
  Agile/Scrum environments
• Bonus:
  
  Experience with CPQ, Experience Cloud, or third-party
  
  Salesforceapp integrations

Preferred Attributes

• Strong business acumen and strategic thinking
• Ability to translate non-technical requirements into elegant, user-focusedSalesforcesolutions
• Detail-oriented, organized, and comfortable handling multiple priorities in a dynamic environment
• Proven success in user training and driving platform adoption

#INDEAST