MedTech Field Service Technician - On-Call - National

Med Tech Field Service Technician - On-Call - National Travel

IQVIA

We are seeking a Med Tech Field Service Technician who will provide on‑call, traveling support across the United States. The role involves troubleshooting, repairing, and updating automated medication dispensing systems in hospitals, pharmacies, and other clinical settings. Travel will be national and may include 1‑3 week assignments or local coverage within 1‑3 hours of home when travel is not required.

• Troubleshoot and repair existing devices and document the activities correctly.
• Replace hardware parts and perform software updates and calibrations.
• Conduct bi‑annual or yearly preventative maintenance as required by the customer.
• Assist with the installation and implementation of new devices at customer locations.
• Perform routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by the customer.
• Provide a per‑diem position requiring travel and flexibility.
• Available on‑call including nights and weekends. Travel nationally for 1‑3 weeks at a time or locally for up to 2‑3 hours from home when travel is not needed.
• Respond to and arrive at customer sites within the ticket’s Service Level Agreement (4, 8, 12, or 24 hours depending on the ticket).

• Intermediate troubleshooting skills in electronics, mechanics, and electromechanical systems.
• Prior experience as a military technician, computer technician, or other complex electronics technician is preferred. Experience supporting automation equipment in a healthcare setting is a plus.
• A+ certification is preferred.
• Background in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial.
• Strong communication skills and ability to provide exceptional customer support.
• Active driver’s license and ownership of a personal vehicle for job‑related travel (travel time and mileage are reimbursed).
• Capacity to push, pull, stoop, bend, and lift up to 70 lbs.
• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
• Must reside within 30 minutes of a major airport.

• Not eligible for medical benefits.

Employees must complete the healthcare facility credentialing process, which requires up to date immunizations: MMR, Varicella, TB test, Tdap, Hepatitis B, seasonal influenza, COVID‑19 primary series (booster may be required by some facilities). IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions.

Equal Opportunity Employer

IQVIA is a proud equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.

Compensation

Potential base pay range: $27.00 - $32.00 per hour. Actual pay may vary based on qualifications, location, and schedule. Incentive plans, bonuses, and additional compensation may be offered.

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