Lead Data Scientist

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimize their digital applications, we invite you to explore a career with us!

As a Lead Data Scientist, you will be a technical cornerstone of the analytics organization, driving the development of advanced data products and machine learning solutions that power strategic decision‑making. You will work at the intersection of product, engineering, and strategy to uncover deep insights from our vast telemetry data. In this high‑impact individual contributor role, you will set the standard for technical excellence, architect scalable data science frameworks, and mentor junior data scientists, all while solving complex problems in the observability space.

• Lead the design, development, and deployment of advanced ML models and predictive algorithms to solve critical business problems, such as churn prediction, user segmentation, and product usage forecasting.
• Serve as a technical subject matter expert, guiding the team on best practices in statistical analysis, experimentation design, and code quality.
• Partner with PMs and Engineers to translate ambiguous business questions into rigorous data science projects with actionable outcomes.
• Drive the adoption of MLOps best practices, ensuring models are scalable, reproducible, and monitored effectively in production.
• Perform deep‑dive analyses on user behavior and product performance to identify opportunities for optimization and growth.
• Mentor and coach other data scientists and analysts, fostering a culture of continuous technical learning and innovation.
• Communicate complex technical findings to non‑technical stakeholders through compelling data storytelling and visualization.

• 7+ years of experience in data science, statistics, or a related field, with a proven track record of delivering high‑impact machine learning solutions.
• Expert‑level proficiency in Python for data manipulation, statistical analysis, and model development (pandas, scikit‑learn, numpy, etc.).
• Advanced knowledge of SQL for complex data querying and performance optimization.
• Strong hands‑on experience with a breadth of modeling techniques, including:
  • Supervised learning (Regression, Random Forests, Gradient Boosting like XGBoost/Light
    
    GBM)
  • Unsupervised learning (Clustering, Dimensionality Reduction)
• Experience with dbt for data transformation and maintaining clean, reliable data pipelines.
• Demonstrated ability to deploy models into production environments and familiarity with MLOps concepts.
• Familiarity with software engineering practices (CI/CD, version control with Git, Jira).
• Strong communication skills, with the ability to influence stakeholders and explain technical concepts to business audiences.
• Expertise in developing or integrating GenAI models or AI agents into product and analytical workflows.

• Experience with cloud‑based machine learning platforms, specifically AWS Sage Maker
  .
• Background in observability
  .
• Proficiency in data visualization tools (e.g.,
  Tableau
  , Looker) to democratize insights.

Please note that visa sponsorship is not available for this position.

$163,000 - $204,000 USD

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time‑off, 11 paid holidays, volunteer time‑off, and other competitive benefits designed to improve the lives of our employees.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including non‑traditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be.

We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran, marital status, political viewpoint, or other legally protected characteristics.