Operations Coordinator - HR & Legal

QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 700 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.

At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.

This person will play a key role in supporting both Human Resources and Legal operations. The Coordinator will ensure QGenda maintains operational compliance throughout the employee experience lifecycle from onboarding to termination. This is a hybrid opportunity with a minimum of 2 days in the Atlanta Buckhead office.

• Manage the pre-boarding process from offer acceptance through an employee’s first day, ensuring a smooth and welcoming experience.
• Maintain and update employee changes through the Jira Ticketing System to support lifecycle updates and compliance.
• Ensure employee profile changes are accurately reflected in both ADP and QGenda LLC to support scheduling, reporting and compliance across systems.
• Serve as a key point of contact for HR and Legal inquiries, ensuring timely and professional responses.
• Assist with internal contract related questions and workflows, ensuring timely routing and follow-up.
• Support annual audit processes, including SOC 2 and FedRAMP.
• Participate in cross-functional contract related processes involving various business units.
• Respond to customer inquiries for confidential and corporate requests including SOC 2 report and certificate of insurance within our internal process form.
• Provide general administrative support to the HR and Legal teams, contributing to operational efficiency and process improvement.

• Exceptional attention to detail and strong organizational skills
• Proven ability to manage sensitive and confidential information with a high level of discretion.
• Strong written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels
• Ability to manage multiple priorities and adapt in a fast paced environment

• 1-2 years of experience in an HR, Legal, Operations, or Administrative Support role.
• Comfortable learning and navigating software platforms
• Prior experience with an HRIS platform and Jira Ticketing System preferred but not required

#LI-Hybrid

Applicants for this position must be authorized to work for any employer in the United States(U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time.

We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:

• Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
• Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
• Paid parental leave for birth, adoption or permanent placement
• 401(k) with company match
• Options to work in a hybrid-working model or remotely from home, depending on the position
• Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more

QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.

QGenda is an Equal Employment Opportunity employer and makes all employment decisions…