HR & Client Operations Coordinator

YER is one of Europe’s leading professional staffing and recruitment agencies, with a thriving U.S. presence headquartered in Atlanta, GA. Specializing in Professional Recruitment, Executive Search, Payrolling and Professional Staffing, we connect top talent with industry-leading organizations.

As we accelerate our growth in the Professional Staffing and Payrolling market, we’re looking for an HR & Client Operations Coordinator to provide administrative support between internal and external stakeholders.

• Join an established company with strong growth plans for professional staffing services
• Work closely with Staffing and Payrolling Account Executives, Human Resources, and Accounting
• Contribute to an organization with minimal red tape and short decision-making paths
• Enjoy a hybrid work environment in Atlanta, GA
• European style benefits and PTO package including healthcare coverage from start date
• Thrive in a diverse, multicultural team
• Our culture is characterized by transparent communication, good people, no nonsense, and an ambitious, entrepreneurial spirit
• Report to our HR Business Partner

As our HR and Client Operations Coordinator, you operate as the central hub connecting Sales, HR, Accounting, clients, and external employees.

You drive the smooth operation of the HR Solutions division by ensuring that client projects launch without delay, external employees are onboarded and paid correctly, and inquiries are resolved quickly—resulting in satisfied clients, supported employees, and reduced administrative friction for internal teams.

This is a vital position within our organization!

• A genuine commitment to customer service
• Detail orientation at scale
  : consistent, error-free work across multi-step processes; uses checklists and structured workflows to keep rework rate low
• Systematic thinking
  : anticipates downstream impacts and sequences tasks effectively
• A process & progress mindset
  : looks for ways to streamline tasks, improve efficiency, and enhance the status quo
• Adaptability
  : adjusts quickly as workflows evolve and is comfortable learning new systems or automating routine steps
• Clear, structured communication: provides concise, proactive updates—both verbal and written—to maintain alignment and prevent follow‑up gaps
• Experience with in a comparable role within HR, payroll, staffing, client support, or operations

• Serve as the first‑line contact for the HR Solutions support inbox; triage, respond, and route inquiries
• Provide customer service to clients and external employees from onboarding to offboarding
• Maintain accurate records across Applicant Tracking, HR, and payroll systems
• Track and follow up on outstanding items (signatures, approvals, documents, enrollments)

• Prepare, proof, send, and file client project agreements
• Draft and issue job offer letters; ensure correct pay rate, schedules, and start dates

• Set up external employees and supervisors in YER’s systems
• Guide external employees through onboarding steps (I‑9, direct deposit, standard benefit questions)
• Guide external supervisors through supervisory function within the HR system
• Answer routine questions about timesheets, schedules, pay cycles, PTO policies, and benefits
• Monitor and follow up on timesheet and approval submissions; verify hours, rates, and approvals
• Reconcile timesheets to assignment details; investigate variances (missing hours, rate mismatches)
• Submit payroll inputs for processing

• Provide plan summaries and enrollment instructions
• Enroll eligible external employees in benefits
• Maintain benefits status and effective dates; ensure deductions align with enrollments

• Ensure documentation completeness (I‑9, tax forms, client approvals) and file appropriately
• Follow standardized naming and filing conventions; keep audit‑ready records
• Protect confidential information; adhere to company policies and data privacy requirements
• Identify process gaps and propose improvements to reduce errors and cycle time

• Work within HR, Applicant Tracking, timekeeping, Accounting, Docusign, and shared file systems
• Create and update process guides and FAQs for recurring inquiries
• Maintain templates for agreements, offer letters, and onboarding packets

Are you ready to become a key team member on our HR Solutions team? Apply directly on Linkedin.

HR Business Partner

YER is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. All qualified applicants are considered based on merit and business needs.