Leader, HR​/Recruitment, Employee Relations

At SSP America, we’re passionate about delivering outstanding dining experiences in airports that reflect local flavors and culture! We’re looking for a People Leader to help us maintain world-class standards and support our operations at the Atlanta (ATL) airport. If you’re passionate about people, the hospitality industry, and building a culture of compliance and excellence, we want to hear from you!

As a People Leader
, you’ll partner with our leadership team to streamline processes, ensure compliance, and foster a positive work environment. You’ll help create scalable systems that empower teams, enhance performance, and uphold our mission, vision, and values.

• Partner with hiring managers to support pre-boarding, onboarding, and offboarding processes, including job descriptions and employment letters.
• Facilitate New Hire Orientation and employee recognition programs.
• Address employee relations issues, resolve complaints, and collaborate with union representatives as needed.
• Manage grievance processes and disciplinary actions, ensuring fairness and consistency.
• Ensure compliance with labor laws and company policies, investigating and resolving compliance risks.
• Analyze HR data to identify trends and recommend strategies to improve retention

• A bachelor’s degree in HR, business administration, or a related field (required).
• 5+ years of experience in a unionized environment, with hospitality or food service experience preferred.
• Professional designation (e.g., SHRM) is a strong asset.
• Excellent organizational skills and the ability to work in a fast-paced, evolving environment.
• Ability to travel up to 15% within the U.S., with valid work authorization.

• Dynamic Environment:
  Work in a fast-paced and exciting airport setting.
• Career Growth:
  Opportunities to grow with a leading global travel dining brand.
• Great Benefits:
  Health, dental, vision, and life insurance plans, paid time off, retirement savings plan, and more!

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.