Senior People Operations Generalist

Senior People Operations Generalist (Atlanta) - Hybrid (2-3 days in office)

At Neighborly Software
, we are on a mission to improve the lives of the communities we serve by delivering cutting-edge SaaS solutions.

We are purpose-driven people who are dedicated to serving something bigger than ourselves. Helping Communities Help People is at the heart of all we do. It’s how we designed our software and it’s how we consistently deliver unmatched experiences to our Neighbors and partners.

The Senior People Operations Generalist role is an integral part of our strategy, ensuring that we attract, reward, and retain top talent to drive our mission forward.

You will partner with the Learning and Development Generalist and the Senior Director of People Operations to support day-to-day HR operations, with a primary focus on talent acquisition.

• Own full-cycle recruiting, including requisition intake, sourcing, screening, interview coordination, candidate communication, and background/reference checks.
• Develop and nurture candidate pipelines for key roles.
• Serve as a first point of contact for team member questions related to People Operations. Provide prompt, thoughtful support and guide them through policies and self-service resources.
• Support employee relations and investigations in partnership with the Sr. Director of People Operations.
• Assist with compensation, benchmarking and data collection for new roles and annual reviews.
• Partner with Finance to support payroll processing, audits, and issue resolution.
• Support benefits administration, including enrollments, changes, and employee communications.
• Maintain our People systems and data with a high degree of accuracy – from ensuring HRIS records are up to date, to troubleshooting system or access issues for team members.
• Support updates to HR policies, employee handbook, and required documentation.
• Continuously look for opportunities to streamline and improve People Operations processes. Bring a proactive, problem-solving mindset to identify ways to scale our workflows as we grow, whether that’s automating a manual process or updating an internal policy for clarity.
• Support various People Operations initiatives as the organization grows.

• 3+ years of People Operations experience, preferably in a high growth environment.
• 3+ years of experience recruiting for tech and SaaS roles.
• Foundational knowledge of U.S. employment laws and HR best practices.
• Hands-on experience with HRIS and benefits administration.
• Eagerness to learn, improve processes, and grow in a People Ops career.
• Comprehensive Benefits –Medical, Dental, Vision, and Company-Paid Disability and Life Insurance
• 401K– 4% match with immediate vesting
• Benefits & Perks – Paid Parental Leave, Employee Recognition Rewards, Home-buying assistance program, $1,000 professional development stipend, Linked In Learning subscription, and more!
• Time Off – 5 weeks of PTO, 9 Paid Holidays, and 3 days of Volunteer Time Off to support volunteer opportunities