Assistant Front Office Manager

Assistant Front Office Manager – Hyatt Centric

Location: Hyatt Centric Atlanta Buckhead

Salary: $60,000 – $65,000

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will be focused on the Front Desk operations with oversight of the front office staff and the overall guest experience. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, assigning guest rooms, and responding to guest inquiries.

This role also acts as a liaison to the guest's destination, providing recommendations and general assistance.

• Oversee front desk operations and staff to ensure an exceptional guest experience.
• Process payment forms, assign guest rooms, and respond to guest inquiries.
• Act as a liaison to guests' destination by providing recommendations and assistance.
• Assist with training, staff development, and scheduling as needed.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year previous front office supervisory experience preferred.
• Ability to work a flexible schedule.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Mid-Senior level

Full-time

Other

Hospitality