Account Manager - Healthcare & Legal Partnerships

Overview

Account Manager – Healthcare & Legal Partnerships | Atlanta, GA

AICA Orthopedics

Atlanta, GA

Salary $65,000 - $80,000 base + uncapped performance bonuses

Employment Full-time

Location Greater Metro Atlanta area

AICA Orthopedics (21 locations, 25 years, 400+ team members) is growing. We re seeking experienced Account Managers to develop referral partnerships with urgent care centers and personal injury attorneys throughout the greater Metro Atlanta Area (3-5 open roles due to rapid growth).

• Develop & Manage Partnership:
  • Build relationships with urgent care centers, primary care practices, and medical directors
  • Develop professional relationships with personal injury attorneys and legal staff
  • Ensure seamless patient care coordination between partners and AICA specialists
  • Conduct regular partnership reviews and strategic account planning
  • Monitor satisfaction metrics and resolve service issues proactively
• Territory Development:
  • Identify and activate new partnership opportunities
  • Expand services within existing accounts
  • Provide market intelligence and competitive insights
  • Participate in healthcare and legal community networking
• Service Excellence:
  • Coordinate patient transitions from urgent care to specialized orthopedic treatment
  • Manage medical documentation and legal correspondence efficiently
  • Facilitate clinical communications between providers
  • Track patient experience and partnership satisfaction scores
  • Maintain high service quality standards across all accounts

• Required - ONE of the Following:
  • 3+ years personal injury experience (legal, insurance, medical billing/collections, case management) with strong relationship skills
  • 3+ years healthcare sales, business development, or account management
• Plus:
  • Proven success managing multiple professional relationships
  • Exceptional communication and relationship-building abilities
  • Strong organizational skills and CRM experience (Salesforce preferred)
  • Valid driver s license and reliable transportation
  • Track record meeting/exceeding performance goals
  • Comfortable working independently in field-based role
• Preferred:
  • Existing healthcare or legal community relationships
  • Orthopedic, physical therapy, or specialty medical experience
  • Medical terminology understanding
  • Bachelor s degree
  • Bilingual (English/Spanish) is a plus!

Base Salary: $65,000 - $80,000

Performance Bonuses (Uncapped): Top performers earn well into six figures through our performance-based structure. All compensation tied to measurable professional activities, fully compliant with Georgia healthcare regulations.

Benefits:

• Comprehensive medical, dental, vision
• 401(k)
• PTO and paid holidays
• Professional development support

Premier integrated orthopedic provider specializing in comprehensive care for accident and injury victims. Our multi-disciplinary team includes orthopedic surgeons, neurologists, chiropractors and physical therapist specialists delivering coordinated treatment across 21 Atlanta-area locations.

AICA Orthopedics is an equal opportunity employer committed to diversity and inclusion.