Laboratory Co-ordinator

Job Summary

As the Laboratory Coordinator, you’ll take ownership of the day-to-day workflows with our laboratory partners, making sure everything runs smoothly, compliantly, and with the customer always in mind. You will be the first to help shape Cyted’s U.S. lab presence, embedding the standard for how we run, scale, and deliver!

You’ll coordinate logistics across clinical and commercial activities, ensuring every sample is tracked, data point monitored, and every report is delivered on time. You’ll be the one who makes sure we’re always inspection-ready, keeping CAP, CLIA, ISO, and GCP compliance not just as a box-tick, but as a mindset woven into daily operations.

Collaboration will be at the core of what you do. You’ll work side-by-side with trial sites, clinical partners, internal teams, and our contract lab, ensuring the whole system connects and flows seamlessly. You’ll be instrumental in supporting clinical trial commitments while also building the operational backbone for commercial expansion in the U.S.

As we grow, you’ll also lean into clinical research data monitoring to make sure our insights are reliable, our reporting is rock-solid, and our partners trust us to deliver.

Reporting into the Operations team, you will be the one who helps define how Cyted’s U.S. laboratory operations run by creating processes that others will follow, embedding quality and compliance from day one, and delivering a partner experience that reflects the high standards Cyted is known for.

The role is a full-time position with a standard 40-hour working week, from the contract lab in Rosewell, Atlanta. The role holder will be required to work flexibly including travel and some weekend commitments.

Clinical trial and Laboratory support:

• Take ownership of the end-to-end logistics for sample collection, tracking, and shipment between trial sites and our laboratory partners - ensuring everything runs seamlessly and on time.
• Champion accuracy and accountability by keeping all documentation, chain-of-custody, and reporting audit-ready.
• Keep trial activities moving, from monitoring sample processing timelines to hitting reporting milestones, so contractual and regulatory commitments are never at risk.
• Contribute to the creation of lab manuals, SOPs, and training materials, helping set the standard for how Cyted collaborates with trial sites.
• Play a hands-on role in data monitoring, safeguarding the completeness and quality of laboratory-generated results that underpin our clinical progress.

Operational Coordination:

• Act as the go-to operations link between clinical teams, trial sites, laboratory partners, and internal stakeholders - building trust and keeping communication flowing.
• Coordinate schedules, resources, and workflows, ensuring everything in the lab and trials is set up for success.
• Maintain the laboratory and office environment to the highest health, safety, and regulatory standards.
• Own processes like document control, report generation, and administrative processes linked to laboratory operations.
• Handle queries from colleagues, trial sites, and external partners with a professional, proactive approach that inspires confidence.
• Step in to triage and resolve operational issues. Whether it’s sample integrity, test discrepancies, or data delivery.
• Strive for exceptional customer satisfaction, making sure every partner interaction with Cyted is smooth and professional.

Quality & Compliance Monitoring:

• Help drive Cyted’s Quality Management System (QMS), keeping us aligned with CAP, CLIA, ISO, and GCP requirements.
• Be fully prepared for audits, inspections, and quality reviews, ensuring the lab always operates to the highest standards.
• Take responsibility for maintaining quality documentation, from SOPs to CAPA records, ensuring compliance is never compromised.
• Keep a close eye on lab performance metrics (turnaround times, error rates, compliance indicators), providing clear dashboards for management to act on.
• Partner closely with QA and operations teams to investigate and resolve issues, whether small discrepancies or more complex deviations, so quality and compliance…