Cause Analysis Advisor-Patient Safety Admn

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The primary aim of this role is to facilitate the cause analysis of safety events within Grady Health System, facilitate the targeted action plans to prevent recurrence and monitor results. This position supports Grady Health System imperative to ensure safety and reduce preventable harm through the application of standardized methodology of an objective investigative approach while minimizing interdepartmental conflict and maintaining staff confidence.

• Collaborate with the Safety Event Review Team on daily event reviews to identify true safety events as per the safety event classification.
• Coordinate with quality, safety, nursing, and operations to conduct interviews of all parties involved in accidents and serious events with harm.
• Implement standardized Root Cause Analysis (RCA) 3 meeting model methodology and tools to:

• Facilitate through, unbiased and objective fact finding.
• Create a clear cause statement.
• Ensure that all incident causes are identified and documented in the proper causal relationships.
• Encourage "out of the box" thinking of the team members during the solution identification process.
• Summarize the results of the RCA with recommended solutions.
• Facilitate the development of an action plan prevent recurrence of similar harmful outcomes (deja vu events).
• Identify lessons that may promote the achievement of better consequences.

• Drive team to accurate conclusions through the RCA process and develop timely recommendations in the action plan.
• Pursue all underlying causes for the event through in-depth investigation, interview, and cause analysis techniques.
• Coordinate with Quality and Process Improvement and operational stakeholders for the RCA action plan development, identifying defined dates for implementation of corrective actions.
• Document and code events for common cause analysis (CCA).
• Monitor and analyze the success of the action plans in preventing similar future events with harm.

• Bachelor's degree in nursing, or another clinical field, and/or related field. Master's degree in Healthcare or Business Administration preferred.
• Five years of progressively responsible work experience in healthcare safety / quality / performance improvement with a Bachelor's degree or three years with a Master's degree.
• Experience in conducting medical records reviews, and knowledge of cause analysis, workflow charting and other analysis techniques.

1.
Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well‑being and satisfaction of patients and their families.
2.
Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3.
Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4.
Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5.
Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6.
Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high‑quality outcomes.
7.
Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8.
Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9.
Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10.
Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.