Practice Manager - Neurosciences

Overview

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture:
People first. Children always.

Day

Monday-Friday

8:00 AM

4:30 PM

Regular

Oversees the day‑to‑day operations, ensuring a high‑quality patient/family experience; monitors and improves revenue generation and operational efficiency of the assigned practice(s); and oversees larger practices and multiple locations with high patient throughput, inpatient, and/or procedural services, evolving strategic plans, and growing scope of programs and/or services.

• 5 years of experience in operations with strong financial, human resources, and systems background
• Experience in a physician practice setting
• Demonstrated experience with various systems/software/technology components, e.g., Microsoft, Epic

• Master's in Business Administration, Health Administration, or related field

• Bachelor's in Business Administration, Health Administration, or related field

No professional certifications required

• Ability to operate independently and plan and manage time effectively to execute projects with minimal oversight
• Demonstrated strategic thinking and problem‑solving ability
• Strong communication skills and ability to build productive relationships across various levels of the organization
• Personal organization and time management; human relations and teamwork; personal adaptability and motivation; listening
• Strong communication skills in order to effectively deal with conflicting views or issues, mediate fair solutions, and possess excellent writing skills
• Analytical skills to resolve highly complex problems requiring scientific or technical principles and in‑depth cross‑functional knowledge
• Ability to identify and resolve important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry
• Effective management of employees within assigned practice; persuasion and negotiation with peer‑level managers on issues and programs that impact assigned practice

• Partner with clinical operations leaders to direct day‑to‑day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
• Assess, identify, and implement opportunities for additional gains in access, quality, revenue, and expense control.
• Provide onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns.
• Forecast and develop operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely corrective action plans.
• Manage practice‑based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Ensure back‑end processes and/or support seamless transactions and processes that impact patient throughput and financial viability.
• Ensure structure addresses changes in technology, operational processes, and practice needs.
• Build relationships with key stakeholders, communicating progress towards key performance indicators.
• Partner with the corresponding entity for non‑employed leased physicians and clinical staff needs and manage invoices and timely reimbursement.
• Identify and resolve important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry.
• Oversee and direct administrative activities, including current operational policies and procedures and internal/external reports and correspondence.
• Maintain open lines of communication and positive working relationships with staff, physicians, and key system partners.
• Evaluate and make recommendations for business development and expansion opportunities.
• Oversee implementation of all expansion…