Patient Service Representative

Overview

Imagix Dental is looking for a Patient Service Representative in Atlanta, GA, to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Monday 7:15 a‑3:30 p, Tuesday 7:15 a‑3:30 p, Wednesday 7:15 a‑3:30 p or 10:00 a‑6:00 p, Thursday 7:15 a‑3:30 p, Friday 7:15 a‑2:30 p

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will support staff and patients, answering phones, handling patient inquiries, making appointments, and assisting with the completion of treatment plans while flexible in handling requests and projects assigned by other staff or the Office Manager.

Join our team and make a meaningful impact on patients' lives through exceptional oral care.

• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team‑oriented work environment with access to modern dental technology

If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient‑centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission‑driven team!

• Customer service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and/or concerns according to DCA policies
• Answer phones
• Schedule appointments
• Maintain appointment book
• Confirm appointments
• Follow up on no shows or cancellations of appointments
• Register patients on the sign‑in sheet
• Post charges and payments to patient accounts
• Check voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

• Experience working in a dental setting
• Bilingual (Spanish/English) preferred
• Knowledge of insurance plans (HMO/PPO) a plus
• Experience answering telephone
• Must have exceptional customer service skills

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care