Social Services Program Consultant ; Regional Coordinator

Overview

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service
. The Georgia Department of Human Services (DHS), Division of Aging Services (DAS) - Business Operations is seeking candidates for the position of Social Services Program Consultant 3 (Regional Coordinator).
This position will be assigned to the office closest to the Incumbent's place of residence.

JOIN OUR TEAM!!!

Pay Grade: K

Under the broad supervision of the Business Operations Section Manager, provides technical assistance to Area Agencies on Aging (AAAs) on Area Plan development and implementation, which serves as the basis for the DHS contract with the AAAs; serves as primary liaison with AAAs on budgeting, contract amendments, area plan revisions, is familiar with AAA Administration, contractual terms and program objectives in order to analyze internal processes and policies used to guide AAAs to ensure compliance with programmatic and financial requirements, etc.;

monitors performance and leads review of any waiver requests. Consults with and facilitates communications, collaboration and coordination between the DAS and the AAAs. Serves on a team of three Regional Coordinators (RC) covering the 12 Area Agencies on Aging. Statewide travel may be required.

• AAA Area Plan:
  As part of the RC team, develops Area Plan instructions to the AAAs annually to assure compliance with the Older Americans Act criteria; provides technical assistance to AAAs on their Area Plan development; monitors Area Plan document from initial approval through the life of the contract; coordinates DAS Program Review and drafts and responses/communications with the AAAs for the Division Director.
• AAA Monitoring:
  Coordinates DAS review and response to AAA waiver requests;
  Coordinates DAS communication/implementation of AAA sanctions; monitors implementation of any corrective action plans by the AAA; reviews Area Plan documents and DAS Data System (DDS) data and monitors programmatic and fiscal reports for compliance, and to identify potential issues, on a monthly basis.
• Technical Assistance:
  Provides technical assistance to AAAs and other contractors on at least a quarterly basis; includes identification of issues and/or best practices;
  Provides technical assistance and/or training to DAS staff on Area Plan, AAA administration of programs;
  Coordinates technical assistance with DAS Program, Business Operations and/or Program Integrity staff as needed; develops and/or revises policy and procedures for the DAS Administrative Manual as needed or directed.
• Primary Liaison with AAAs:
  In conjunction with Business Operations and programmatic staff, negotiates with AAAs during the proposal development process to establish appropriate annual levels of budgeting, programmatic performance and service delivery as reflected by the Area Plan documents and DDS data; in conjunction with the Business Operations Section, coordinates during each fiscal year throughout the area plan cycle all budget revisions, contract amendments, and necessary area plan revisions.
  
  Maintains a working relationship with DAS programmatic staff and fiscal/administration staff to facilitate and expedite any contract issue and resolution.
• Participates in DAS work groups and meetings: regularly attends meetings such as DAS WIG related to the DDS, section meetings, all staff meetings, etc. and contributes to process improvements in the Division. Schedules and facilitates other meetings within DAS and with the AAAs.

• Excellent customer service skills.
• Ability to work in a very fast-paced environment while effectively and accurately managing multiple projects simultaneously under tight deadlines.
• Ability to work independently with limited direction.
• Bachelor's degree in a related field from an accredited college or university AND four (4) years of professional job-related experience which includes one (1) year in a lead worker, team leader, or supervisory role;

• Two (2) years of experience at the lower level Social Services Program Consultant 2 (SSP
  041) or position equivalent.

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following…