Payroll Supervisor

The State Accounting Office (SAO) provides accounting and financial reporting expertise for the State and is statutorily responsible for statewide financial reporting. The SAO also provides enterprise oversight and management of the State’s Enterprise Resource Planning (ERP) system, accounting policy development, financial business process improvement recommendations, and management of the payroll and accounting shared service centers.

As Payroll Supervisor, the chosen candidate will be delegated the administrative authority, responsibility, and accountability necessary to support semi‑monthly payroll processing for multiple agencies within the State of Georgia enterprise. The primary role is to provide frontline oversight for the day‑to‑day payroll operation, support our 28 state agencies and 14,000+ employees, and lead Payroll Specialists and Technicians in alignment with the mission and direction of SAO leadership.

This is a working supervisor role where day‑to‑day responsibilities are accomplished by directly supporting the team, engaging with customers of our shared service, and collaborating with internal and external partners.

• Successfully pass a background check, including, criminal background/records check, employment and education verification, employment reference checks, credit evaluation and professional license checks, where applicable
• Upon, and throughout, employment, both reside and work in the State of Georgia; and
• Have current legal authorization to work in the United States without employer sponsorship. The SAO does not sponsor, or support employment based on non‑immigrant visas, now or in the future, including but not limited to H-1B, F1, M1, J1, E2 or any other visa category

Payroll Specialist Supervisor – Payroll Shared Services (FIP
043)

Pay Grade: L

Salary Range: $50,982.94 - $66,351.55

Associate degree in a related field from an accredited college or university and four (4) years of payroll/accounting job‑related experience, which includes one (1) year in a lead worker, team leader, or supervisory role over payroll functions; or six (6) years of payroll/accounting job‑related experience, which includes one (1) year experience as a lead worker, team lead, or supervisory role over payroll functions;

or one (1) year of experience at the lower level Payroll Spec 3 (FIP
042) or position equivalent.

• Supervise day‑to‑day payroll activities and processing, helping to ensure adequate coverage for all critical tasks
• Provide training in identified areas of need, including payroll processes, process changes, and new processes for both customers and payroll staff
• Lead and coordinate the work of Payroll Technicians and Specialists on the team
• Help ensure compliance with federal, state, and local laws in all states where our customers have employees by reinforcing established procedures
• Support operational standards by working with the payroll team and leadership to uphold production, productivity, quality, and customer service standards
• Serve as a liaison between payroll staff and customers to educate, facilitate problem resolution, and support general communication of payroll matters
• Embrace and promote continuous process improvement within the team
• Research and resolve more complex customer service issues and problems within delegated authority, utilizing knowledge of payroll processes, policies, and laws, and escalate as appropriate
• Respond to questions from payroll staff and assist with resolving internal discrepancies in a timely manner
• Apply strong payroll knowledge, judgment, and problem‑solving skills in anticipating and addressing issues impacting daily operations
• Assist with analysis and participate in special projects as assigned by the Payroll Manager or leadership
• Continuously increase knowledge of self and team through education, cross‑training, and ongoing development

• Support the end‑to‑end payroll process for multiple agencies and help ensure payrolls are processed timely and accurately
• Assist Accounting and leadership in quarterly and annual balancing…