Cash Application Analyst

Overview

This position will report to the Cash Application Team Lead for Order-to-Cash Shared Services. The Cash Application Analyst will process cash applications, manage customer accounts and ensure compliance with established controls and policies. This role involves accurately processing and allocating customer payments to accounts and invoices, ensuring financial system accuracy, researching, reconciling, and resolving discrepancies across domestic and foreign currencies. The candidate should take full ownership of the cash application process, have experience in a shared services environment, and work with Accounts Receivable, Collections and Customer Service Teams to resolve payment discrepancies and maintain up-to-date customer ledgers.

A positive attitude, strong organizational skills, prioritization, multitasking, and clear communication are essential for delivering best-in-class internal and external customer service. This position is based in the Atlanta (Sandy Springs), Georgia office.

• Accurately and efficiently manage assigned cash applications using established procedures.
• Apply incoming payments from various sources (cash, wires, ACH, credit cards) to the correct customer accounts and outstanding invoices in the ERP system (working in multiple ERPs across business units).
• Electronic filing of correspondence, remittance information, and other payment-related documentation.
• Ensure timely resolution of discrepancies. Investigate and resolve payment discrepancies, unapplied cash, and unauthorized deductions by collaborating with internal teams and customers.
• Communicate with customers as needed to obtain remittance information or clarify payment details.
• Ensure the accuracy and completeness of financial records by performing daily reconciliations and maintaining organized documentation.
• Manage non-standard transactions and account balances.
• Support month-end, quarterly, and year-end closing processes with necessary entries and reconciliations.
• Support internal and external audits by providing necessary documentation.
• Identify opportunities to enhance the efficiency and accuracy of the cash application process and related financial operations.
• Maintain confidential records and adhere to audit and compliance standards.
• Collaborate with the Billing and Accounts Receivable teams and other departments to accomplish company goals.
• Provide excellent customer service regarding cash applications.
• Meet defined individual and department goals and key performance indicators.

• Bachelor’s degree in accounting, Finance, Business Administration, or related field (or equivalent experience). New grads are encouraged to apply.
• Strong interpersonal, communication, and written skills.
• Excellent prioritization and time management skills with a proven ability to meet deadlines.
• Ability to manage multiple activities effectively.
• Strong analytical and problem-solving abilities with understanding of accounting principles and AR processes.
• High integrity and dependability with a sense of urgency and results orientation.
• Ability to adapt, learn, and function well in a high-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Experience in a shared services environment is a plus.
• Experience with Microsoft Dynamics, Solomon, SAP, QAD, or other large ERP systems is a plus.

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.