Originating Loan Officer Assistant

Guild Mortgage Company
, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary:

Reviewing files for adherence to underwriting standards and ensuring completeness of submission. Contacts borrower and/or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers. Active MLO Licensing Required.

• Track key dates of transaction.
• Maintain customer contact to ensure follow-up of loan application.
• Manage client and referral partner databases.
• Answer customer inquiries relating to locked status, and loan application status to ensure quality customer service.
• Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
• Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
• Coordinate, create, track and distribute marketing materials.
• Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer to be performed by Loan Officer Assistant.

• Tasks include marketing, database management and send and collect 1003, disclosures and supporting documentation from customer for completion and signatures.
• Assisting through production and underwriting process.
• Preparing and submitting loan application to processing, resolving file issues, conversations with customers, vendors and referral partners.
• High level of file management and client and referral partner conversations including rate, status and qualifying issues.
• May perform all Loan Officer duties including, but not limited to:
• Acting as primary point of contact for the customer, and keeping the customer informed throughout the process.
• Obtaining an accurate and thorough 1003.
• Analyzing customer’s credit and financial scenario, determining appropriate loan product(s), and obtaining accurate AUS findings.
• Pricing a profitable loan and communicating fees to operations team.
• Quoting rate and making commitments regarding locking to customer.
• Disclosing initial 1003 and disclosures to customer according to regulations.
• Collecting supporting documentation from the customer.
• Discussing product features with customer.
• Submitting a viable loan to processing.
• Reviewing HUD-1 to ensure fees and cash at closing are consistent with commitment to customer.
• Marketing to referral sources to generate leads and loan production.

LOA Level 1

2 - 5 years of experience

LOA Level 2

5+ years of experience

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

This position offers eligibility for incentive compensation.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.