Credit Analyst

Job Title: Credit Analyst

Industry: Finance & Accounting

Location: Smyrna, GA

Compensation: $20 – $25 per hour

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits

Work Schedule: Full-time, business hours

Addison Group is partnering with one of our clients to identify a detail-oriented Credit Analyst to support accounts receivable and credit operations. This role offers hands‑on exposure to account research, collections activity, and cross-functional collaboration within a fast‑paced environment.

The Credit Analyst will support the resolution of outstanding customer balances by researching account discrepancies, preparing supporting documentation, and assisting with collection efforts. This position works closely with internal teams and external customers to ensure timely and accurate account resolution.

• Investigate account variances such as billing discrepancies, deductions, and missing invoices to help resolve overdue balances
• Communicate with customers via phone, email, and written correspondence to follow up on past‑due accounts
• Request, review, and evaluate credit reports and related financial data when necessary
• Supply invoice documentation, delivery confirmations, and payment records upon request
• Maintain accurate and well‑organized account files for assigned customers or territories
• Process customer payments and assist with payment application as needed
• Provide coverage support for tasks including check processing, new account onboarding, and escalated or legal accounts
• Partner with internal departments to share information and resolve account‑related issues
• Respond to incoming calls and assist with overflow inquiries from internal teams or customers
• Compile account summaries and status updates for larger or high‑priority accounts
• Oversee cash‑on‑delivery (COD) accounts and follow up on open items

• Ability to manage multiple priorities while maintaining strong attention to detail
• Comfortable communicating with customers and internal stakeholders
• Experience with accounts receivable, credit, or collections preferred
• Proficiency with basic office systems and financial documentation
• Ability to work independently and collaboratively in a team environment

• Competitive pay rates aligned with market data
• Access to medical, dental, vision, and retirement benefits
• Opportunities that may lead to long‑term or permanent employment
• Direct exposure to hiring managers at well‑established organizations
• Multiple job options based on your location and career goals
• Career support including resume guidance, interview preparation, and offer negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.