Billing Manager

Building the Future of Tech One Hire at a Time | Technical Recruiter @ Tier4 Group

Role Overview

We are looking for a Billing Operations / Revenue Operations Manager to support our billing team and help build scalable, repeatable billing processes. This role is focused on operational execution and process development, not ownership of a specific billing platform.

You will be responsible for designing and managing monthly billing workflows across recurring revenue, professional services, and subscription/usage-based models, while partnering closely with Finance, IT, and Operations to ensure accurate and timely bill runs.

Key Responsibilities

• Support the Billing team with day-to-day billing operations and execution
• Develop, document, and own monthly billing processes to ensure consistency and accuracy
• Generate and manage monthly bill runs across multiple revenue streams:
  • Recurring revenue
  • Professional services
  • Subscription and usage-based billing
• Partner with IT to support billing systems, data flows, and integrations
• Ensure data accuracy between billing, CRM, and financial systems
• Identify, investigate, and resolve billing issues or discrepancies
• Support billing audits, controls, and compliance requirements
• Drive continuous improvement through process optimization and automation
• Create operational reporting to track billing status, exceptions, and trends
• Act as a key operational bridge between Finance, IT, and Revenue Operations

Qualifications

• 4+ years of experience in Billing Operations, Revenue Operations, or Finance Operations
• Hands‑on experience supporting monthly bill runs
• Strong understanding of:
  • Professional services billing
  • Subscription and usage‑based billing
• Process‑driven mindset with experience building and improving operational workflows
• Strong systems orientation with the ability to work across billing, CRM, and ERP tools
• High attention to detail with excellent problem‑solving skills
• Comfortable working cross‑functionally with Finance and IT teams

• Mid‑Senior level

• Contract

• General Business, Accounting/Auditing, and Information Technology

• IT Services and IT Consulting