Director, Finance - Compliance and Performance

Director, Finance - Compliance and Performance

IHG Hotels & Resorts invites applications for the position of Director, Finance - Compliance and Performance
. This role focuses on implementing the enhanced Financial Due Diligence (FinDD) framework, driving owner debt collection, and leading change management initiatives to improve financial controls across our US and Canada franchise portfolio.

• Lead activation and governance of financial compliance levers (e.g., ACH requirement, dimming hotel visibility, suspension from Revenue Management/Commercial Services, Ignite/Boost programs) to incentivize timely fee payment and reduce bad debt provision.
• Oversee the Franchise Compliance Committee (FCC) process for hotels in financial default, including documentation, notification letters, cure periods, and escalation to End Sell Voting Committee where applicable.
• Manage and own ongoing enhancements of the enhanced Financial Due Diligence (FinDD) framework for new deals, ownership transfers, relicensing, and conversions, ensuring timely approvals and audit trail documentation.
• Coordinate with Legal to ensure compliance levers and FinDD processes align with contractual obligations and mitigate legal risk.
• Develop and deliver change management plans, owner communications, FAQs, and enablement materials to support rollout of compliance and FinDD initiatives.
• Monitor and report on bad debt trends, FinDD outcomes, and effectiveness of compliance levers to SRMEC and other governance bodies.
• Lead and coordinate complex owner debt collection work outs, including negotiating payment plans, facilitating dispute resolution, and ensuring timely recovery of outstanding balances from franchisees and hotel owners.
• Serve as a strategic finance partner to Operations, Legal, Development, and other stakeholders across the US and Canada Franchise estate, supporting compliance and financial controls, and providing financial insights and recommendations.
• Strengthen owner engagement and promote responsible ownership by leveraging collaboration with owners, developers, and operators, exchanging commercial concessions for operational improvements such as PIPs, GR, quality metrics, and IHG One Rewards.
• Support project discovery, feasibility, approval, and implementation to boost IHG efficiency—reducing costs and increasing revenue—by serving as the lead regional finance partner for franchise‑impacting initiatives like Easypay, AI/BOT automation, and AR process improvements.
• Review and manage Fin Ops approval for franchise proformas for deals requiring additional review, including Key Money and discount points.
• Serve as the primary regional FBP stakeholder with Global Financial Reporting (GFR) for policies/methodologies and account risk group assignments impacting bad debt provision such as ECL overlays and rate distributions.

• Bachelor's or Master's Degree in Business, Finance, or a relevant field, or an equivalent combination of education and work‑related experience.
• 10+ years progressive experience in financial or business analysis, or financial compliance, with 5‑7 years managing teams or complex projects.
• Demonstrated ability to assess internal and external economic issues, analyze data, forecast trends, and develop effective financial plans.
• Experience leading and developing people.
• Strong verbal and written communication skills, able to address all levels and gain consensus.
• Experience with People Soft, OAC, or similar financial software for reporting and analysis.
• CPA or MBA preferred.
• Knowledge of finance, budgeting, industry financial and commercial acumen.
• Ability to scope a project, develop a plan, influence others, present arguments, and manage conflicting viewpoints.

Hybrid work structure: three (3) days a week in the Atlanta office, with flexibility to adapt to evolving business needs.

Base salary range: $139,000 – $170,000 annually, eligible for bonus pay. Benefits include paid time off, medical/dental/vision insurance, 401(k), room discounts, recharge days, volunteer days, the my Wellbeing framework, and additional support for wellbeing.

IHG Hotels &…