Import Specialist II

Remote Role – Schedule

Monday through Friday, 8:00 AM to 5:00 PM Eastern Standard Time.

• Serves as the customer service liaison between the company and the customer(s)
• Resolves problems (billing, tracking shipments) and handles customer concerns. Builds relationships with customers
• Prepares important documents for import customs clearance of client shipments (bonds, bills, classify/release and reports), including PGAs.
• Traces shipments and re-routes freight accordingly.
• Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
• Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
• Cross-trains in additional responsibilities.
• Has experience specific to client submission requirements and clearance of specific commodities.
• Opens files, enters notes, information and document requests in corporate systems.
• Reviews documentation or issues documents to meet government regulations and carrier regulations.
• Converts and verifies shipment weight, volume and foreign currency.
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed.
• Communicates with specific offices, departments, and teams on all issues affecting customs brokerage.
• Ensures compliance with U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
• Maintains communication with customers, carriers and vendors.
• Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
• Coordinates pick-ups and invoices files.
• Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
• Handles accounting processes accurately and in a timely manner.
• Performs additional duties as assigned by management.

• High school diploma/GED
• Proficiency in Microsoft Excel (mapping, pivot tables, etc.)
• 3+ years of experience keying entries
• Previous experience working for a Customs Brokerage

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability.

A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays and promote flexibility in your work environment to assure a positive integration of work and life.

The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.