Seasonal Assistant, Events & Entertainment - Atlanta Falcons

Seasonal Assistant, Live Events & Entertainment - Atlanta Falcons page is loaded## Seasonal Assistant, Live Events & Entertainment - Atlanta Falcons locations:
Mercedes-Benz Stadium time type:
Part time posted on:
Posted Yesterday job requisition :
R0028655

The Entertainment and Live Events department is excited to welcome a dedicated and enthusiastic individual to join our team as the
** Atlanta Falcons Superfan Engagement*
* ** Seasonal Assistant**. This immersive role offers a unique opportunity to connect with our most passionate fans while building valuable skills in fan engagement, event coordination, logistic is, and loyalty program management.

As the Superfan Engagement Seasonal Assistant, you will play a vital role in managing the Atlanta Falcons superfan loyalty program while supporting the coordination, planning, and execution of superfan-focused events and materials. We’re seeking a self-motivated and adaptable team player with excellent communication skills and a proactive mindset. The ideal candidate maintains professionalism in fast-paced environments.

This is a part-time, hourly-paid seasonal assistant role, with up to 30 hours of work per week. Please note that housing, relocation expenses, and benefits are not provided.
*
* Roles and Responsibilities:

*** Serve as the primary point of contact for the Atlanta Falcons rewards program.
* Track fan app engagement, analyze trends, and recommend opportunities for increased participation.
* Oversee member accounts, sweepstakes, redemptions, prize store inventory, and app equipment supplies.
* Maintain a comprehensive understanding of the superfan app to enhance user experiences.
* Manage and organize: storage spaces, game day event assests, signage, giveaways, flags, etc.
* Act as the liaison between the Dirty Birds Nest Program and digital stakeholders.
* Facilitate onboarding and provide customer support for app users.
* Assist with Atlanta Falcons superfan home game, tailgates, Superfan section activities, and other events.
* Provide app support during home games, training sessions, and in-market activations.
* Perform routine administrative tasks, including document preparation, meeting coordination, and presentation development.
* Support setup and execution of superfan events and Entertainment and Live Events department initiatives.
* Assist with Atlanta United match days and other third-party events as needed.
* Perform additional duties as assigned.
** Qualifications and Education Requirements
***
* Education:

** Bachelor’s degree required (graduation within the past year preferred).
*
* Experience:

*** Prior experience in fan engagement, group management, database input, customer service, or operations required.
* Familiarity with the Fan Maker platform is a plus (
** coding not required**).
** Availability:
*** Must work all Atlanta Falcons home games and Superfan events.
* Evening, weekend, and holiday availability required.
** Preferred Skills & Attributes:
*** Advanced problem-solving skills with a customer-first mindset.
* Exceptional organizational and multitasking abilities.
* Outstanding customer service or account management experience.
* Strong presentation, verbal, and written communication skills.
* Adaptability and resilience in high-pressure situations.
* Proven ability to collaborate effectively in team settings.
* Proficiency in Microsoft Excel, Word, PowerPoint, Canva, and Teams.
*
* Physical Requirements:

*** Capable of lifting 35 pounds and being active for 8+ hours in indoor and outdoor settings.

If you’re ready to bring your passion for fan engagement to life while gaining invaluable experience with a world-class organization, we encourage you to apply today!
** About Mercedes-Benz Stadium
** Opened in August 2017, Mercedes-Benz Stadium is a world-class sports and entertainment venue in downtown Atlanta and home to the National Football League’s Atlanta Falcons and Major League Soccer’s Atlanta United. The multi-purpose stadium was named the 2019 Sports Facility of the Year and is host to major sports and entertainment events, including the 2026 World Cup, the 2018 and 2025 College Football Playoff National Championships, the 2018 MLS Cup, and Super Bowl LIII.

Mercedes-Benz Stadium is the first professional sports stadium in North America to achieve LEED Platinum Certification and the first stadium worldwide to achieve TRUE Platinum Certification for zero waste by the United States Green Building Council.

Mercedes-Benz Stadium is proud to be collaborating with naming rights partner Mercedes-Benz and thirteen founding partners including Coca-Cola, Equifax, The Home Depot, Novelis, SCANA Energy, Truist, IBM, Georgia Power, American Family Insurance, Global Payments, Ticketmaster, and Delta Airlines.

To learn more about Mercedes-Benz Stadium visit   Follow us on   and
#J-18808-Ljbffr