Data Center Operations Technician IV - Night Shift

Data Center Operations Technician IV - Night Shift (AT1) (1683)

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At Core Site, we empower a more connected future through high‑performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever‑evolving technological landscape.

Our culture is defined by operational excellence and relentless innovation. We foster a collaborative, inclusive environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA.

Shift: 10:00 pm – 8:00 am, Sunday – Wednesday.
Relocation assistance available.

• Chilled water systems and components, HVAC systems such as rooftop units, CRAC/CRAH units, and humidification systems.

• Electrical/critical power distribution from the Utility/Generator main switch gear through the UPS systems out to the customer load.

• Wet sprinkler systems and pre‑action sprinkler systems as well as their associated detection devices.

• IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management.

• Serve as the data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.
• Operate, monitor, maintain, and respond to abnormal conditions in facility systems (Electrical, Mechanical, Communications, Building Monitoring and Control).
• Track and trend operational characteristics.
• Mentor junior staff.
• Work with the Data Center Manager to track and complete an aggressive preventive and predicative maintenance schedule.
• Provide guidance to determine maintenance requirements for mechanical and electrical systems.
• Ensure maximum operational efficiency, analyze existing conditions, recommend new technologies, and improve overall efficiency and cost reduction.
• Manage systems to avoid unplanned, customer‑impacting outages.
• Manage data floor and back‑of‑house mechanical loading capacity to maintain cooling system efficiency.
• Provide applied mechanical and integrated control expertise for the entire data center.
• Act as the primary knowledge expert in fire and electrical code compliance.
• Compose technical documentation for preventive or corrective maintenance procedures.
• Assist the Data Center Manager with maintenance discrepancy databases and resolve site issues based on priority.
• Manage trouble tickets, work order completion, infrastructure projects, cage build‑outs, overhead installations, and rack and stack activities.
• Navigate and utilize a CMMS system and develop procedures to solve problems.
• Assist in asset and consumable inventory management and proper labeling of equipment.
• Ensure adherence to Service Level Agreements (SLAs) and upload data to OSS.
• Provide physical security within the Core Site premises.
• Deliver day‑to‑day exceptional customer service and support.
• Escalate incidents and produce reports.
• Monitor the building fire alarm system and conduct regular facility and security tours.
• Adhere to and promote Core Site's Principles of Operational Excellence and culture.

• Expert understanding of electrical and mechanical systems used in a facility and data center environment, including electrical distribution, transformers, PLCs, generators, switch gear, UPS systems, chillers, CRAC/CRAH units, and pre‑action sprinkler systems.
• Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and building codes related to fire life safety.
• Expert knowledge of fiber optics/cabling infrastructure and industry best practices.
• Expert knowledge of industrial safety best practices (lockout/tag‑out, arc flash, OSHA and state regulations).
• Expert knowledge in data trending/tracking and rapid learning of PC‑based, integrated critical monitoring systems.

• Minimum 5‑7 years installing, maintaining, and troubleshooting large commercial and industrial systems (chillers,…