Lead Engineer – Fleet Management

Job Description Summary

Alle Tätigkeiten im Zusammenhang mit der Verbesserung der Servicetechnologie unter Einbeziehung von Kundendaten oder der Erfassung der Zuverlässigkeit, Verfügbarkeit, Wartung, Sicherheit und anderer Leistungsparameter von Motoren/Produkten. Umfasst auf Stundenbasis beschäftigte, tarifliche und außertarifliche Mitarbeiter sowie Managerfunktionen, die ausschließlich für diese Tätigkeiten verantwortlich sind. Verantwortlich für die Planung/Ausführung des Abteilungsbetriebs oder konzentriert sich auf die Ausführung von beruflichen Tätigkeiten innerhalb einer technischen Disziplin.

Hat eine gewisse Autonomie, wird jedoch von festgelegten Richtlinien oder der Überprüfung der Endergebnisse geleitet.

Die Stelle ermöglicht die Änderung von Arbeitsabläufen und Praktiken, sofern die Endergebnisse den Standards der Akzeptanz (Qualität, Umfang, Aktualität usw.) entsprechen.

• Key Customer Partner: Serve as the primary technical contact for customers, rapidly addressing urgent turbine structure and rotor-related challenges to ensure safe and reliable turbine operation. Deliver solutions and guidance with a focus on accuracy, quality, and promptness to consistently exceed customer expectations.
• Real-Time Troubleshooting: Tackle high-stakes technical problems as they arise, applying engineering expertise to diagnose issues and deliver actionable solutions—often under tight deadlines and in demanding environments. Ensure all responses are thorough, precise, and timely, maintaining the highest standards of technical excellence.
• Collaborative Problem Solver: Interface with design, commercial, and field teams to resolve technical issues, drive root cause analyses, and implement effective solutions that meet both customer needs and GE Vernova’s business objectives. Apply rigorous engineering techniques and processes to achieve uncompromising accuracy, exceptional quality, and swift resolution.
• Relationship Builder: Establish and maintain strong relationships with internal interfaces to ensure customer requirements are fully understood and proactively addressed. Foster collaboration und effektive Kommunikation across teams to consistently deliver on customer expectations.
• Supplier Interface: Work closely mit both external and internal suppliers to identify und implement the most cost-effective solutions that meet customer requests. Ensure that all recommendations and actions maintain GE Vernova’s standards for accuracy, quality, and timely execution.
• Technical Communication Leader: Prepare und present clear, impactful technical information to customers und senior leadership, translating complex engineering findings into practical recommendations. This includes User Conferences und other customer touchpoints, sowie written communications such as Technical Information Letters (TILs or ETCs), which must provide clear, accurate, und timely instructions to gas turbine customers regarding technical issues, risks, und recommendations for resolution.
• Continuous Improvement Champion: Participate in Lean Action Workouts und lead Kaizen projects to enhance internal service processes und drive quality improvements. Proactively identify und implement solutions that improve accuracy, efficiency, und responsiveness across all aspects of service delivery.
• Global Field Support: Travel to customer sites to provide hands-on support during planned und unplanned outages, technical reviews, und critical inspections. Ensure that all field interventions are executed with precision, high quality, und within required time frames to minimize operational disruption.
• Product Innovation Contributor: Collaborate mit design und development teams to introduce new products und technologies, shaping the future of reliable, efficient power generation. Contribute to innovation efforts with a commitment to accuracy in design, quality in execution, und timely delivery.

• Bachelor’s Degree in Mechanical, Aerospace, Materials Science Engineering, or related engineering field of study from an accredited college or university.
• 7+ years of experience in Design, Repair, Testing, Manufacturing, or Operations

• Ability to travel globally to customer gas turbine sites und offices to support root cause investigations, critical outage inspections, und customer communications (user conferences or technical meetings); typically