Data Center Chief Engineer, ATL DCEO

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Amazon Web Services (AWS) is looking for a detail‑oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center’s MEP operates at 100% availability while maintaining first‑class customer service to the teams and groups within the data centers.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third‑party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.

• Act as the primary escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.
• Perform root‑cause analysis of equipment failures and troubleshoot facility issues within internal Service Level Agreements (SLA).
• Provide training and guidance to Engineering Operations Technicians and work with the Facility Manager (FM) to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Assist in the build‑out of new facilities and projects to increase current facility efficiency.
• Work outside of normal business hours for routine maintenance as required, including responding to out‑of‑hours emergency calls.
• Communicate complex technical information to a non‑technical audience.
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day‑to‑day tasks.

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission‑critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switch gear, UPS units, PDUs, and wet cell batteries and associated systems.

Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands‑on electrical and mechanical equipment troubleshooting and…