×
Register Here to Apply for Jobs or Post Jobs. X

Service Dispatcher

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Crossley Scott
Full Time position
Listed on 2026-02-02
Job specializations:
  • Energy/Power Generation
    Field/Service Technician
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

We are looking for an experienced Service Dispatcher to coordinate field service technicians supporting diesel and gas generator systems across critical and industrial sites. This role is central to ensuring fast response times, high generator availability, and excellent customer service.

You will act as the main link between customers, technicians, remote monitoring systems, and management, managing both reactive breakdowns and planned maintenance
.

Key Responsibilities
  • Schedule and dispatch generator service engineers
  • Preventive maintenance
  • Emergency breakdowns
  • Load bank testing and inspections
  • Prioritise work based on site criticality, fault severity, and technician skill set
  • Monitor and respond to generator alarms via Mobile Link and Power Telematics
  • Contact customers promptly to explain alarms and arrange service attendance
  • Manage Preventive Maintenance Agreements (PMAs) and schedule overdue services
  • Ensure service tickets and asset records are accurate and complete
  • Escalate critical outages or repeat failures to management
  • Produce weekly service and remote monitoring reports
What We’re Looking For
  • Experience in generator service dispatch or coordination (diesel and/or gas)
  • Strong understanding of generator maintenance and emergency response
  • Excellent communication and organisational skills
  • Confident handling urgent situations and customer escalations
  • Competent with scheduling systems, dashboards, and reporting tools
Why Join Us?
  • Competitive Salary + 401K
  • Work in a mission-critical industry supporting power resilience
  • Be part of a fast-paced, professional service team
  • Make a real impact on customer uptime and reliability
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary