CX Platform Architect - AI-Driven Customer Experience

A prominent healthcare staffing agency is seeking a Lead CX / Platform Architect to drive architectural strategy for customer experience solutions. The ideal candidate will have extensive experience in defining complex platform architectures and integrating AI technologies. Responsibilities include overseeing contact center design, collaborating with multiple stakeholders, and ensuring optimal performance across cloud environments. This hybrid role is based in Atlanta, GA, requiring two days onsite per week.

A Bachelor's degree and significant relevant experience are expected.
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