Critical Power Field Technician; UPS Engineer

Overview

Critical Power Field Technician (UPS Engineer) – Atlanta, GA and surrounding areas. Pearce is seeking a Critical Power Field Technician to support on-site preventive, corrective, and restorative maintenance of critical power systems (UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). As a UPS Field Service Engineer for Unified Power, you will apply a practical, fast-moving, solution-oriented mindset to address customer needs.

• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
• Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
• Perform periodic and lifecycle-driven remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
• Build and maintain customer relationships – provide excellent customer service and upsell products.
• Field troubleshoot calls from customers to a satisfactory resolution.
• Respond quickly to critical situations.
• Teach and mentor crew members on site work, troubleshooting, repair, and analyzing site data.
• Identify basic hardware, software, and interface malfunctions using various test equipment on multiple products and technologies.
• Note:
  
  Specific duties may vary or evolve over time based on business and client needs.

• Prior military training in electronics or avionics (A School, AIT, etc.) preferred.
• Minimum of three (3) years in a third-party critical power field service or technical support role with demonstrated progression in technical proficiency and capability OR minimum of five (5) years in an OEM service environment in the critical power space.
• Good understanding of AC/DC electrical principles.
• Knowledge of test equipment operation, such as multimeters and battery test equipment.
• Ability to read and interpret electronics schematics and troubleshoot faults to the component level.
• Experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
• Strong work ethic, punctuality, trustworthiness, and reliability; ability to set the pace as a senior UPS/Critical Power Engineer.
• Good judgment with the ability to make timely and sound decisions in fast-paced environments.

• Must comply with OSHA and applicable DOT Standards; safety is a top priority.
• Valid driver’s license with an acceptable driving record (if driving a Company Vehicle) and pre-employment drug screen.
• Ability to lift and/or move up to 100 pounds for short durations.
• Ability to kneel, crouch, stand for extended periods, and travel for multiple days with per diem as projects require.
• Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.

Pay: $35.00–$45.00 per hour, depending on experience. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. Benefits include health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. Eligible for performance and referral bonuses, stipends, company vehicle, per diem, and other applicable compensation.

Base Pay Range: $35–$45 USD. Pearce offers a comprehensive benefits package and a company vehicle, phone, laptop or tablet, and safety equipment as required for the role.

Pearce provides a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits (medical, dental, vision), flexible spending accounts, HSA option, paid vacation and holidays, company-matching 401(k), life insurance, tuition reimbursement, and professional development training. We strive to provide the tools needed for success on the job, including a company vehicle, phone, and necessary safety equipment.

At Pearce, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact across our nationwide presence and service offerings.

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