Robotics Technician II; Atlanta GA

Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we’re not content to sit on the sidelines.

Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into customer facilities, every mechanical improvement, deployment, and operational decision directly impacts the physical economy.

We don’t just build robots. We deploy them, support them, and ensure they perform in the real world.

As a Robotics Technician II based in Atlanta, you will own the performance and reliability of robots deployed across customer sites in Georgia, Florida, and North Carolina.

This is a high-ownership, customer-facing regional role. You will build strong working relationships with onsite maintenance teams, proactively manage preventive maintenance schedules, deploy new robotic systems, and support remote troubleshooting efforts.

You are not just fixing equipment. You are protecting uptime, strengthening customer partnerships, and ensuring our fleet performs consistently across your region.

• Serve as the primary technical owner for robots deployed at customer sites in GA, FL, and NC
• Ensure uptime targets are consistently achieved across your region
• Identify trends and recurring failures to improve overall fleet reliability

• Build strong working relationships with customer onsite maintenance teams
• Act as the trusted technical liaison between Tutor and the customer
• Clearly communicate system health, risks, and action plans

• Schedule and execute preventive maintenance (PM) visits
• Perform corrective maintenance and troubleshooting independently
• Diagnose mechanical, electrical, pneumatic, and control system issues

• Deploy and commission new robots at customer sites
• Support system upgrades and performance improvements

• Support remote service calls and guide customer maintenance teams through low-level repairs
• Empower customers to perform approved service procedures safely and correctly

• Ensure customers maintain proper spare parts inventory onsite
• Audit spare parts kits during site visits
• Coordinate replenishment and recommend stocking levels

• Maintain accurate service logs and ticket documentation
• Escalate systemic issues to Engineering while driving immediate containment

• 3+ years of experience in robotics, automation, industrial maintenance, or electromechanical systems
• Strong troubleshooting capability across mechanical and electrical systems
• Proven customer-facing or field service experience
• Ability to operate independently across multiple sites
• Ability to read electrical schematics and mechanical drawings
• Valid driver’s license
• Ability to travel up to 75%, including short-notice travel

• Experience deploying or commissioning industrial equipment
• Familiarity with PLC troubleshooting, sensors, motors, pneumatics, and networking basics
• Experience guiding customers through remote repair procedures
• Spare parts planning and inventory management experience
• Bilingual (English/Spanish) strongly preferred

• Field-based role operating from Atlanta, GA
• Frequent travel across GA, FL, and NC
• Ability to lift up to 50 lbs
• Ability to work in warehouse and industrial environments
• Ability to stand, climb, kneel, and work in confined or elevated spaces
• Occasional evening, weekend, or on-call support as needed

$70,000 - $85,000 a year

Own a region and have a direct impact on uptime

High autonomy and field leadership responsibility

Direct customer influence and relationship ownership

Opportunity to deploy and scale real-world robotics systems

Fast-moving startup with accountability and ownership