Student Support Officer

Student Support Officer
Branch: Hammond Park Secondary College Division: Independent Public School - South Metropolitan Education Region Salary: Level 2, $72,562 - $77,741 per annum (pro‑rate) (DOE (SSO) CA 2024)
Work Type: Permanent - Full Time FTE:
Location: Hammond Park Closing Date: 2026‑02‑19 4:30 PM

Located in Hammond Park on Irvine Parade, Hammond Park Secondary College opened in 2020 to Year 7 students. The campus features state‑of‑the‑art classrooms, a library, administration, extensive student services, and specialist facilities for performing and visual arts, science laboratories, food‑and‑textile workshops, design and technology, a gymnasium, and a cafeteria that serves as the precinct’s hub. Multipurpose courts and an oval were also included in the first stage of the build.

This is a permanent full‑time position commencing Term 2, 2026.

The Student Support Officer works within the Wellbeing Hub, maintaining a calm, orderly, and supportive environment. The role supports the daily operations of the Wellbeing Team by providing accurate record‑keeping and timely communication with families and staff.

Staff in the Wellbeing Hub collaborate to provide a responsive, caring, and professional service to students, families, and staff. The multidisciplinary team includes Deputy Principals, Heads of Student Wellbeing, Year Coordinators, Youth Workers, Chaplain, Community Health Nurse, Student Support Officers, and a Triage Assistant.

• Maintain the flow of the College’s Wellbeing Hub, responding to student needs and ensuring a calm and organised environment.
• Assist with student attendance and sign‑in/sign‑out processes in accordance with College and Departmental procedures.
• Liaise with students, parents/guardians, and staff to support routine wellbeing, attendance, and pastoral processes.
• Maintain accurate records and documentation using the Student Information System (SIS) and Compass platforms.
• Monitor and action attendance‑related matters, including unexplained absences, in line with Departmental processes.
• Provide a strong student‑reception service, including responding to queries and directing matters to the appropriate staff member.

Applications are encouraged from proactive, organised, student‑centred individuals who enjoy working in a dynamic, student‑facing environment. The ability to build positive rapport with young people and to manage competing priorities is highly regarded. Experience using Compass, Student Attendance Reporting (SAR), and the Microsoft Office Suite is strongly encouraged.

Note that this is not a counselling, youth work, or intervention type role. The successful applicant should demonstrate compassion, attentive listening, and empathy to support students through routine wellbeing, attendance, and administrative processes while following escalation pathways to refer concerns to the relevant staff member.

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

• Be an Australian or New Zealand citizen, permanent resident, or have a valid visa with relevant work rights for the term of the appointment.
• Obtain a valid Working With Children Check before you start.
• Consent to a and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Step 1:
Select Apply for Job

Complete the online application form, including details of two (2) work‑related referees, preferably one (1) being your current line manager.

Step 2:
Attach your documents

• A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position.
• A three (3) page statement addressing the selection criteria as outlined in the attached JDF. The statement should demonstrate good written…