Autotech Technical Trainer

If you love cars, trucks, and their parts, are knowledgeable and have experience delivering training, we have an opportunity for you to join the most recognized brand in the automotive aftermarket. NAPA is known for our Know How, what’s yours?

Do you love cars, trucks and all things automotive aftermarket? Do adult learning programs and facilitating training get you excited each day? If this sounds like you, we are looking for a dynamic Autotech Technical Trainer to join our training team! NAPA Auto Parts proudly supports many of our Major Account partnerships by providing top‑of‑the‑line Autotech training. Our Autotech Trainers deliver training to Auto Care and Major Account shop employees to increase automotive diagnostic skills and decrease comebacks and parts returns, which in turn increases sales of NAPA parts and equipment.

This awesome role plays a major part on our Autotech Training team and reports to a very supportive Regional Training Manager.

• Know the importance of connecting with your training audience
• Embrace and have put into practice adult learning programs
• Are enthusiastic about training and presenting to others
• Successfully develop effective partnerships with major accounts and shop employees, and collaborate well with internal training teams on effective training
• Have been a go‑to resource/creative mind for training teams for all things automotive training

• Continually develops knowledge and skills needed to be an effective automotive/truck instructor by studying available information, attending train‑the‑trainer sessions, doing hands‑on work, taking appropriate online or live classes, involvement in automotive, truck and / or training‑related groups, etc.
• Prepares extensively for classes and provides outstanding delivery, professional interaction with students, and subject matter presentations using adult learning principles
• Develops training schedules with management and the NAPA Training Service Center. Speaks with division and national departments to determine needs, designs schedules to meet those needs, and adjusts, as necessary
• Partners with division management to implement, pilot, and facilitate NAPA Autotech training programs
• Participates and assists in initial course/curriculum development, delivers to test group, solicits feedback on changes needed, and adjusts content and delivery accordingly
• Ensures course content integrity while allowing for freedom to enhance the learner's experience based on instructor's style
• Works closely with internal and external customers to determine training needs and plan training events to meet those needs
• Communicates feedback regarding training events, process, and materials to Training management, course designers, and customers as needed
• Participates in planning processes (e.g., needs assessment, course development, and delivery)
• Assists with marketing training events to maximize participation including getting to know DC/store personnel in assigned markets. Assists in marketing training offering / services, initiating engagement and follow‑up with targeted audience, and provide any feedback received to NAPA Autotech management
• Makes training presentations at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events as required
• Corresponds with management about training activities, test results, and evaluations
• Identifies areas of improvement, suggests training courses to correct, and follows up with customer evaluations to determine success of programs
• Maintains course integrity as designed with some freedom to enhance the learner's experience based on learner's needs and instructor's style
• Advocates proper selection and qualification of participants by reinforcing appropriateness for the audience. Accomplishes this by ensuring any required prerequisites and/or pre‑seminar material is communicated and sent to participants
• Ensures an effective learning environment for participants including having proper meeting room setup, automotive equipment, and ordering materials
• Advocates NAPA, the NAPA organization, programs,…