College Coach; SF Bay Area, CA

Beyond 12 is a national technology-based nonprofit that was launched in 2010 to dramatically increase the number of students from under-resourced communities who graduate from college and translate their degrees into meaningful employment and choice-filled lives. In partnership with high schools and colleges, our college success platform and our virtual coaches provide students with the academic, social, and emotional support they need to succeed in higher education and beyond.

We envision a world in which a student's zip code and parent's level of education will no longer predict their college graduation outcomes or their future success.

Are you a recent college graduate who is passionate about lifting other students as you climb your own ladders of success? You could inspire the next generation by becoming a college coach. You will work with college students virtually — by phone, text messaging, email, and social media — to help them navigate the beginning of their college career and, ultimately, earn a degree.

You will use your academic and personal experiences to help your students set goals, create education plans and budgets, and manage their time effectively so they can be successful in and out of the classroom.

You will also consistently collect important data about your students to monitor progress and help Beyond 12 better understand college persistence and graduation trends.

You are passionate about having an impact on the lives of college students from underrepresented backgrounds. You consistently demonstrate empathy and respect by seeking to understand the obstacles others face and by creating a safe and supportive environment in which they can interact with you virtually. You are comfortable with technology and understand the important role that data plays in providing insights that can help address our most intractable social challenges.

Finally, you pursue all tasks with energy and drive, never giving up even in the face of obstacles and setbacks.

• Deep commitment to Beyond 12’s mission, vision, and core values:
  Collaboration, Excellence, Innovation, Knowledge, Respect, and Trust.
• Experience working with students from under-resourced communities and those who are the first in their families to attend college, strongly preferred.
• Results oriented and self directed with excellent organizational and time-management skills.
• Comfortable capturing and logging data or information, using it to draw insightful conclusions and consistently identify when additional information is needed.
• Excellent interpersonal, oral, and written communication skills.
• Strong desire to learn about education technology and college student success best practices, and to incorporate those lessons into the work.
• Bachelor's degree from an accredited college or university with a minimum cumulative GPA of 2.5 on a 4.0 scale; demonstrated leadership and achievement in academic, extracurricular, volunteer, or professional settings.
• Familiarity with office productivity programs (ex.: Google Docs, Google Calendar, Google Sheets, Slack), and web and mobile communication tools. Coaches will also be trained on using Salesforce and proprietary tools developed by Beyond 12 for connecting with students and logging data.
• Candidates with bilingual fluency in Spanish and English are encouraged to apply, though it is not a required qualification.
• Candidates who have attended community college before receiving their Bachelor’s degree are encouraged to apply, though it is not a required qualification.

• Provide personalized, motivating, and actionable coaching support to college students, offering guidance and direction in a timely fashion for any questions they have about their college journey.
• On a daily basis, consistently collect, record, and interpret student data to guide coaching conversations based on Beyond 12 guidelines.
• Participate in a 1-hour virtual weekly meeting with the coaching team and your manager to review coaching program updates, data logging cleanliness, partner questions, and program updates.
• Provide perspective on college life and act as a…