Fitness Front Desk Attendant

Fitness Desk position in Atlanta, GA, focusing on customer service, administrative tasks, and promoting a positive gym environment:

Fitness Desk Associate:
Full and Part-time positions available.

About Us:

The Clifton is a vibrant and growing fitness center located at Druid Hills Golf Club, dedicated to providing a welcoming and supportive environment for our members to achieve their fitness goals. We are seeking a friendly, enthusiastic, and customer-focused individual to join our team as a Fitness Front Desk Attendant.

Job Summary:

The Fitness Desk Associate is the face of our gym, responsible for providing exceptional customer service, managing front desk operations, and promoting a positive and engaging atmosphere. This role involves greeting members, answering inquiries, processing memberships, and assisting with various administrative tasks to ensure smooth and efficient operations.

• Customer Service:
  • Greet and welcome members and guests with a positive and professional attitude.
  • Answer phone calls, emails, and inquiries promptly and efficiently.
  • Address member concerns and resolve issues in a timely and effective manner.
  • Provide information about gym facilities, programs, and services.
• Administrative Tasks:
  • Process membership registrations, renewals, and cancellations.
  • Manage member accounts and update information as needed.
  • Process payments and maintain accurate records.
  • Schedule appointments and manage bookings for personal training and group classes.
  • Maintain a clean and organized front desk area.
  • Replenish food, beverages and retail merchandise.
• Sales & Promotion:
  • Promote fitness services, group classes, and gym merchandise.
  • Inform members about special offers and promotions.
  • Assist with tours of the facility.
• General Support:
  • Assist with other duties as assigned by management.
  • Maintain a clean and organized fitness center environment.
• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Proficiency in computer software and data entry.
• Ability to work independently and as part of a team.
• Experience in a customer-facing role preferred.
• Passion for fitness and a commitment to promoting a positive and healthy environment.

• Medical, Dental, Vision, and Life Insurance
• Short-term and long-term disability insurance
• Paid Time Off (PTO)
• Verizon Phone Bill Discounts
• 401K + employer match (up to 6%)
• Culture with Monthly Awards and Recognition
• Free lunch daily
• FSA for health and dependent care
• Employee Golf Days
• Hertz Rental Car Discounts
• Employee Scholarship Opportunity
• Employee Assistance Program